Inside Sales Coordinator - Level II

• Respond to customer enquiries received through calls, emails, and other electronic channels in a timely and professional manner.
• Support customer-facing sales teams by preparing budgetary quotations for standard and less complex requirements.
• Coordinate customer visits, meetings, and sales events, including preparation and execution support.
• Process customer orders and generate order acknowledgements, invoices, and shipping notifications.
• Communicate order status, inventory updates, delivery timelines, and other sales-related information to internal and external stakeholders.
• Assist in resolving customer concerns related to orders, shipments, and after-sales support.
• Compile, analyze, and report inventory and stock status information where processes are standardized and repetitive.
• Support branch operations and retail sales activities to ensure smooth execution of sales processes.
• Collaborate with cross-functional teams to improve customer satisfaction and operational efficiency.
• Maintain accurate sales and customer records while supporting sales pipeline activities and forecasting processes.
• Action Oriented
• Customer Focus
• Effective Communication
• Collaboration and Teamwork
• Account Planning
• Sales Pipeline Management
• Sales Forecasting
• Channel Awareness
• Problem Solving and Sense Making
• Adaptability to Different Audiences
• Integrating Customer Perspective
• Values Differences and Inclusion Education, Licenses, Certifications: High school diploma, secondary education certificate, or equivalent experience required.
• Additional education in Sales, Business Administration, Marketing, or related disciplines will be an advantage.
• May require compliance with export control or sanctions regulations, depending on business requirements.

Experience:

• Minimum 3 years of experience in retailer segment sales support, inside sales, branch operations, or customer service roles.
• Experience in retail, fleet, or multi-line business sales environments preferred.
• Intermediate level knowledge gained through training, education, or on-the-job experience.
• Prior exposure to customer-facing sales coordination activities will be an added advantage.
• Strong customer service and interpersonal skills.
• Good verbal and written communication abilities.
• Knowledge of sales coordination and order management processes.
• Ability to prepare quotations, process orders, and manage sales documentation.
• Inventory tracking and reporting skills.
• Ability to work collaboratively with sales, operations, and customer support teams.
• Basic analytical and problem-solving capabilities.
• Proficiency in MS Office and ERP/CRM systems preferred.
• Ability to manage multiple priorities in a fast-paced environment.

Job Sales

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Office

ReqID 2429811

Relocation Package Yes

100% On-Site No

Client-provided location(s): Chandigarh, India

Job ID: Cummins-R-0C70BFAD04BA41C29FC86500F21D9D8C

Employment Type: OTHER

Posted: 2026-05-25T19:33:56