General Manager

DESCRIPTION

We are looking for a talented General Manager to join our CSSNA sales and service team in Houston, TX.

The General Manager plans and directs the operations of a small scope organization. Management may be global, within a portion of a geographic region, a single business within a country, or a Cummins' controlled joint venture. Implements operating policies and procedures through Managers.

In this role, you will make an impact in the following ways:

• Manage Daily Parts and Service Activity in retail facing business
• Develop, grow, and maintain key customer relationships for the business through visits, strategy sessions and problem solving
• Develop, grow and maintain strong safety culture within the business through daily engagement of employees both at the facility and in the field.
• Achieve or exceed balanced scorecard targets for the organization of responsibility. Manages profit and loss and asset utilization.
• Develop business plans based on the strategic goals set by business unit leadership. Grows the business profitably.
• Manages multiple functions. Through Managers, implements operating policies and procedures across multiple functional areas including customer service, finance, quality control, purchasing, materials management, and human resources. Where available, follows common global business processes as defined by Cummins Operation System functions.
• Anticipates, recognizes, facilitates and coordinates the resolution of cross-functional challenges that may impact organizational success.
• Builds and maintains strong customer relationships. Achieves high customer satisfaction ratings. Works with customers and Cummins employees to continuously improve customer satisfaction and to understand what the customer will need from Cummins in the future.
• Translate long-term business strategy into actionable short-term business goals for the organization. Champions Six Sigma and continuous improvement initiatives within the organization.
• Develops, leads, and motivates Managers; sets goals in training and development, performance, and career planning. Develops high-functioning teams.
• Maintains a deep understanding of all of Cummins' businesses. Identifies and develops new business opportunities that are optimized for Cummins. Understands the region within which the organization operates as well as Cummins' global products and presence.

• Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
• Attracts top talent - Attracting and selecting the best talent to meet current and future business needs.
• Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Build networks - Effectively building formal and informal relationship networks inside and outside the organization.
• Business insight - Applying knowledge of business and the marketplace to advance the organization's goals.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Decision quality - Making good and timely decisions that keep the organization moving forward.
• Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Drives results - Consistently achieving results, even under tough circumstances.
• Drives vision and purpose - Painting a compelling picture of the vision and strategy that motivates others to action.
• Manage conflict - Handling conflict situations effectively, with a minimum of noise.
• Influence the Health, Safety and Environmental Culture - Champions positive health and safety behaviors by influencing leaders and employees to create the right environment.
• Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

• College, university, or equivalent degree in Engineering, Business or related field required.
• Advanced degree in Business or related field preferred.
• Green Belt certified.
• Significant experience required, including managerial, product, customer, and budgetary experience.
• Experience in on-site management of customer facing business.
• Experience managing large complex operations (50+ employees) including retail operations, facilities management, project management, supply chain, and HSE.
• Relevant experience in transportation, industrial equipment and/or power generation fields