Engine Workshop Technician - Level III

DESCRIPTION

We are looking for a talented Engine Workshop Technician - Level III to join our team specializing in Service for our Rebuild Workshop Department in Accra, Ghana.

In this role, you will make an impact in the following ways:

• Deliver accurate, first-time-right diagnostics, repairs, overhauls, and rebuilds on multiple engine products in line with OEM specifications, minimizing rework and downtime.
• Independently troubleshoot and resolve moderately complex engine issues by correctly applying service manuals, build packs, documented procedures, and digital service systems.
• Enhance customer satisfaction and asset reliability through effective preventative maintenance based on thorough engine condition assessments.
• Strengthen workshop and field capability by coaching, mentoring, and providing technical guidance to less experienced technicians and apprentices.
• Contribute to efficient service delivery by reviewing repair plans, parts lists, and work execution while meeting standard repair times.
• Maintain accurate and compliant service documentation, including work completed records, time sheets, warranty claims, and quality forms.
• Promote a safe, clean, and professional working environment by adhering to and reinforcing Health, Safety & Environmental policies during workshop and site activities.
• Provide reliable support for field service needs, including travelling to customer sites, while representing the business professionally at all times.

• Strong diagnostic capability to translate customer concerns into effective troubleshooting plans, accurately isolate faults, validate repairs, and document outcomes using business systems.
• Proficiency in using electronic service tools and software to diagnose issues, interpret results, and determine the correct actions for service resolution.
• Solid understanding of engine system interactions, including electrical and mechanical components, enabling efficient and accurate diagnosis and repair using service publications and measurement tools.
• Ability to complete quality repairs and maintenance within standard repair times while ensuring accurate service documentation, effective technical escalation, and compliance with repair and reuse guidelines.

• Mechanical or electro-mechanical technical skills
• Ability to interpret technical documentation and schematics
• Good safety awareness and attention to detail
• Valid driver's license and confidence operating company vehicles
• Strong troubleshooting and problem solving ability
• Vocational diploma from relevant technical institution