DWU - CESC - Supplier Quality Technician AMA - 1st Shift

Key Responsibilities:

General

• Knows and complies with departmental, site, and company policies and procedures including the proper wear and use of required personal protective equipment.

• Participates in improvement projects; uses common problem solving techniques while working alone or in teams.

• Communicates effectively with the assigned team, support teams, engineering and management.

• Maintains housekeeping and safety in work areas.

• Remains flexible and performs other miscellaneous duties and business needs, as required, to get the job done.

• Completes work with minimal supervision.

• Operates within team-based work system and rotates job routine as needed.

• Communicates technical information to Internal/ External customers, Materials Group and Suppliers regarding projects and quality related issues.

• Participates in training and personal development; assists in training department personnel and apprentices.

• Understands and applies appropriate company and department rules and guidelines to work.

Core

• Perform rework, scrap transactions, external rework transactions, and generate NCMRs and other appropriate reports

• Actively work with suppliers and coordinate with purchasing personnel and others to improve quality

• Highlight and write process documentation and make updates as appropriate, to stay current with product and process changes

• Collect, analyze and display out of process data. When problems arise, engage in formal leadership of 7-step problem-solving process

• Take appropriate actions to protect the customers (ie: lead sort actions, establish interim containment actions). Collect data related to quality problems and lead quality

• corrective action teams.

• Communicate with all levels of management when necessary and the assigned team and all support teams.

• Work with engineering and skilled trades as needed for defect prevention and problem resolution.

• Quality system knowledge required

• 1st point of contact for production support

• Lead Supplier, Customer or Manufacturing quality issues to closure using recognized problem solving techniques 7 Step or A3

• Standard of documentation must be of adequate quality to provide to

• Prioritize work of Quality Associates, 3rd Party Screening companies and suppliers on site at CEP

• Line audits and over checks

• Populating quality paperwork

• Raising FIRGs, MNCs, CARs and SCARs

• Direct communication to suppliers, customers and other functions as required - including but not limited to email, phone and face to face

• Basic measurement of parts as required

• Ability to read engineering drawings and good understanding of GD&T

• Lead PFMEA and Control plan activities

Specialized

• User knowledge of statistical process control.

• User knowledge of precision measurement, blueprint interpretation and geometric dimensioning and tolerancing (GD&T).

• User knowledge of shop math, including trigonometry.

• Perform visual, dimensional, and functional inspection of incoming components, raw materials, and parts.
• Verify components compliance with drawings, specifications, control plans, and customer requirements.
• Use measurement tools such as calipers, micrometers, height gauges, CMM, Faro arm, and other inspection equipment.
• Maintain traceability for inspected materials, including lot numbers, certificates, and required documentation.
• Review and verify supplier documentation such as Certificates of Conformance (CoC), material certifications, and PPAP documentation.
• Manage and administer the quarantine area, ensuring proper identification, segregation, and physical control of nonconforming materials.
• Ensure accurate status labeling and inventory accuracy within the quarantine zone.
• Coordinate material disposition activities with Quality Engineers, Purchasing, and Production.
• Maintain clean, organized, and compliant quarantine storage according to quality system requirements.
• Monitor, track, and reconcile quarantined materials in Oracle.
• Identify, label, and segregate nonconforming materials to prevent unintended use.
• Create and issue Nonconformance Reports when defects are found.
• Implement and support containment actions for nonconforming materials.
• Collaborate with Quality Engineers during investigations and verification of corrective actions.
• Support deviation request documentation and material hold/release processes.
• Monitor supplier performance through KPIs such as PPM and audit scores.
• Provide feedback on supplier performance by reporting recurring issues or trends.
• Participate in supplier root-cause analysis activities (8D, 5-Why, Ishikawa).
• Support validation and requalification of parts after supplier-driven changes.
• Participate in internal audits or layered process audits as required.
• Support verification of process controls, traceability, and material handling practices.
• Maintain supplier quality and inspection documentation in alignment with IATF 16949 requirements.
• Record and update inspection results and material status in Oracle.
• Use Windows-based applications (Excel, Word, Outlook, Teams) for documentation, reporting, and communication.
• Generate reports for incoming quality performance, material status, and quarantine inventory.
• Ensure proper use, handling, and calibration status of measurement equipment.
• Communicate effectively with warehouse, production, and quality departments regarding inspected and quarantined materials.
• Escalate critical supplier or material issues that may impact production or customer requirements.
• Support cross-functional teams during material reviews or quality alerts.
• Support continuous improvement initiatives within receiving inspection and supplier quality.
• Follow all quality procedures, inspection standards, and safety guidelines.