Benefits Administrator - Level III

DESCRIPTION

We are looking for a talented Benefits Administrator to join our team in the Benefits Admin Department in Johannesburg, Gauteng, South Africa.

In this role, you will make an impact in the following ways:

• Deliver timely, accurate guidance to plan participants by resolving a wide range of benefits related- inquiries and ensuring a positive employee experience.
• Maintain strong compliance by administering health and wellness plans in alignment with plan design, organizational standards, and legislative requirements.
• Strengthen organizational processes by preparing and analysing reports that support benefit program effectiveness, strategy decisions, and required statutory filings.
• Enhance administrative efficiency by maintaining benefit records, processing payroll inputs and month end- tasks, managing invoicing and purchase orders, and recommending process improvements.
• Support global benefit operations by managing health insurance/medical aid administration for new hires, terminations, renewals, and all changes-while successfully onboarding new providers in the region.
• Drive employee well-being initiatives by coordinating AME Wellness Days across eight countries, ensuring smooth execution and stakeholder alignment.
• Serve as a key liaison with external benefit suppliers, employee groups, and HR partners, providing clear communication and issue resolution.
• Contribute to knowledge sharing by preparing training materials and acting as an informal resource for colleagues, helping elevate capability across the team.

• Knowledge of compensation and benefits policies, statutory requirements, and tax regulations to accurately communicate and administer programs.
• Proven capability in executing HR business processes efficiently and compliantly, balancing operational needs with stakeholder expectations.
• Sound consulting skills-using judgment, partnership, and holistic thinking to diagnose issues, identify opportunities, and deliver solutions that support both employees and the organization.
• Ability to interpret, analyse, and present qualitative and quantitative data, applying analytical frameworks to generate insights that support informed, data driven- decisions.

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
• Requires relevant work experience or specialized skills obtained through education, training or on-the-job experience.