Assistente de Serviços II | Campo Grande, MS

At Cummins, we believe that your passion is your strength. Take your career to the next level with the support of a global team that empowers you to do your best work.

We are looking for a talented Services Assistant II to join our team in Campo Grande, MS | DCB .

In this role, you'll make an impact by managing supplier invoices, coordinating documents, and entering order data into the system, as well as providing administrative support for customer service and support. You'll be able to manage multiple tasks simultaneously, track processes, provide information, resolve issues, and maintain a professional and cordial relationship with customers, contributing to operational efficiency and customer satisfaction.

Key Responsibilities:

Provides administrative support by conducting research, preparing statistical reports and addressing routine information requests.

Gathers, compiles and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.

Assists with data collection, data entry and report generation on various departmental related activities.

Assists with associate functions such as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings.

Responds to, or redirects, routine inquiries from external or internal sources about the organization/department, its activities, or processes so callers/visitors are answered promptly and accurately.

Prepares documentation for payment of vendors, suppliers and other third parties as applicable; submits documentation and enters request for payments into accounting system; responds to inquiries from accounts payable and payees.

Documents and maintains departmental policies and procedures.

Participates as a team member on departmental related business improvement assignments and projects as needed.

Performs other routine administrative activities as needed per the established procedures of the organization and/or department.

Competencies:

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

• High school diploma.
• Proficiency in Microsoft Office.
• Current or completed bachelor's degree in Business Administration, Quality Management, Engineering, and/or related fields.
• English language proficiency is a plus.

• Experience in administration, customer service, sales, and services.
• Professional communication skills (oral and written) and active/assertive listening.
• Knowledge of invoice management, purchase orders, and supplier relations.