Apprenticeship - Customer Order Management

DESCRIPTION

We are looking for an enthusiastic Customer Order Management Analyst - Apprentice to join our team specializing in the Customer Order Management function for our Power Systems Business Unit in United Kingdom, Daventry. During your placement with us, you will learn how a major global organization operates, gaining the tools and exposure you will need to become an expert in the industry and power your potential!

Summary of the course:

The Customer Order Management Analyst Apprentice role is a developmental position within the Customer Order Management Team During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study at Apprenticeship Academy. The working hours are 37.5 per week. On completion of this apprenticeship, you will obtain a Business administrator level 3.

RESPONSIBILITIES

In this role, you will make an impact in the following ways:

• Working under the guidance of the Customer Services Manager, the Apprentice will be involved with all aspects of order management, customer interface within the plant and with all aspects of New Customer creations.
• Prepare detailed Customer/Distributor Score Cards for review on a monthly and quarterly basis.
• Continuous collation of data attributed to the business using Oracle/Excel/Power Bi and providing reports to worldwide customers.
• Encouraged to get involved with all other departments at the plant to gain good knowledge and understanding of a global multinational organization.
• Supporting Customer visits to the Daventry site, including preparing rooms, PPE and documentation.

QUALIFICATIONS

To be successful in this role you will need the following:

• Educated to GCSE level including min 5 GCSE's these included Maths grade 5 or above, English grade 5 or above and 3 other subjects at a grade 4 or above.
• Computer literacy with proficient knowledge of Windows, in particular Microsoft Excel and ability to learn new software packages.
• Attention to detail, analytical skills, communication skills (verbal and written), time management and prioritization skills, proactive attitude - 2 nd Language beneficial.
• Ability to work independently or as part of a team.

Why Cummins

As an apprentice at Cummins, you will have the chance to develop your skills and knowledge in a supportive and dynamic environment. Our program is designed to provide a comprehensive learning experience that prepares you for a successful career in the industry.

Job Supply Chain Planning

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Apprenticeship

ReqID 2420540

Relocation Package No

100% On-Site No

Client-provided location(s): Ramsgate, United Kingdom

Job ID: Cummins-R-B331A1D9F2C04917AB7A5BBCC936618A

Employment Type: OTHER

Posted: 2026-01-24T19:26:36