Administrative Associate - Level II - General Management

DESCRIPTION

Job Summary

ON SITE ROLE

The Administrative Associate - Level II provides comprehensive administrative support to a team, department, function, or organizational leader. This role involves coordinating documents, gathering and entering data, preparing reports, and supporting day-to-day operations. Work is performed under a moderate degree of supervision with opportunities to contribute to process improvements and departmental projects.

Key Responsibilities

• Provide administrative support by conducting research, preparing statistical reports, and handling routine information requests.
• Gather, compile, and verify information to ensure accuracy in reports, presentations, forms, and office systems (databases, spreadsheets).
• Assist with data collection, data entry, and report generation for departmental activities.
• Prepare correspondence, schedule meetings, arrange conference calls, and receive visitors.
• Respond to or redirect routine internal and external inquiries to ensure timely and accurate responses.
• Support vendor and supplier payment processes, including documentation preparation, submission, and responding to accounts payable or payee inquiries.
• Maintain departmental policies, procedures, and records.
• Participate in business improvement assignments and departmental projects as a contributing team member.
• Perform other routine administrative duties per organizational and departmental procedures.

• Action Oriented: Tackles new opportunities and challenges with urgency, high energy, and enthusiasm.
• Communicates Effectively: Develops and delivers clear, audience-focused communications.
• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
• Ensures Accountability: Holds self and others accountable to meet commitments.
• Plans and Aligns: Prioritizes and organizes work to achieve goals aligned with organizational needs.
• Values Differences: Recognizes and leverages diverse perspectives and cultures.

• Data Analytics: Interprets and communicates qualitative and quantitative data, applying statistical and problem-solving methods to extract insights and support decision-making.
• Data Communication and Visualization: Presents business problems, solutions, and opportunities through clear data visualizations, reports, and dashboards.

• Minimum: High school diploma or certificate of completion of secondary education, or equivalent experience in compliance with applicable regulations.

• Some work experience or intermediate-level administrative knowledge gained through education, training, or practical on-the-job experience.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with databases/spreadsheets.
• Effective written and verbal communication skills.
• Ability to manage multiple tasks and adapt to shifting priorities.

• Considered equivalent to an Executive Assistant role .
• Demonstrated experience in administrative support, including scheduling, reporting, and coordinating departmental operations.
• Strong interpersonal and communication skills, with the ability to support leaders and teams effectively.