Account Management Specialist - Senior

CO Salary Range: USD 93,100.00 per year

DESCRIPTION

We are looking for a talented Account Management Specialist to join our team in Sales in Denver, CO.

In this role, you will make an impact in the following ways:

• Strengthen Customer Relationships By managing and nurturing business relationships with assigned accounts, you'll build trust and loyalty, ensuring long-term customer satisfaction and retention.
• Drive Strategic Sales Growth You'll execute account sales plans and expand existing customer relationships, directly contributing to revenue growth and the achievement of sales goals.
• Champion the Voice of the Customer Acting as the customer advocate, you'll ensure their needs and feedback are heard and addressed, influencing internal strategies and service improvements.
• Lead Contract and Negotiation Efforts Your role in negotiating and implementing contracts will help secure favorable terms for both the customer and the organization, supporting sustainable partnerships.
• Resolve Operational Challenges By managing production and distribution issues, you'll ensure smooth delivery and service execution, maintaining high levels of customer satisfaction.
• Support Cross-Functional Collaboration You'll coordinate with internal stakeholders to balance inventory, service, and delivery capabilities with customer expectations, aligning operations with strategic goals.
• Enhance Forecasting and Planning Maintaining accurate sales forecasts and tracking progress will help the business plan effectively and respond proactively to market changes.
• Identify and Capitalize on New Opportunities Through business development efforts and cost reduction initiatives, you'll uncover new opportunities and contribute to the organization's competitive edge.

• Embrace and Leverage Diverse Perspectives Recognize and value the unique insights that different cultures, backgrounds, and viewpoints bring to customer relationships and internal collaboration.
• Communicate with Impact Tailor your messaging to different audiences-whether internal stakeholders or external clients-to ensure clarity, relevance, and engagement across all communication channels.
• Prioritize Customer Needs Build strong, trust-based relationships by consistently delivering solutions that align with customer goals and expectations, making you a reliable partner.
• Demonstrate Integrity and Accountability Follow through on commitments and hold yourself and others accountable for results, earning trust through transparency and reliability.
• Translate Value into Action Understand customer needs deeply and articulate how your products or services meet those needs better than competitors, driving differentiation and loyalty.
• Develop and Execute Account Strategies Use account planning and forecasting tools to set clear objectives, track progress, and adjust strategies to meet evolving customer and business needs.
• Navigate Market Dynamics Apply channel awareness and pricing strategy knowledge to position offerings effectively, negotiate confidently, and support business growth.
• Synthesize Insights for Tailored Solutions Use sense-making and customer data to uncover patterns, anticipate needs, and deliver personalized solutions that enhance satisfaction and drive revenue.

• College, university, or equivalent degree in Marketing, Sales, technical or a related subject or an acceptable combination of education and experience required.
• This position may require licensing for compliance with export controls or sanctions regulations.

• Significant level of relevant work experience required, including previous customer and/or product experience required.
• Purchasing/commercial contract negotiation preferred.

• Position will require 3-5 years minimum of sales direct to consumer.
• Proven communication skills both verbal and written. Excel and PowerPoint required
• Organization using Salesforce and reading sales trends and forecasts.
• Candidates must show or provide results of meeting sales targets and growing business in an assigned area of responsibility or market base.
• Familiarization with Oil & Gas market or HHP engines is a plus
• Technical understanding or Cummins engine products, including service contracts and aftermarket business
• Travel will be 40% with responsibility of up to 4 CSSNA branch locations.