Project and Portfolio Management (PPM), Reporting & Administration

The Project and Portfolio Management (PPM) Manager, Reporting & Administration will be responsible for whole-of-business PPM measurement & reporting, and business data management (including demand, portfolio, project, benefit and resource management) & functional administration:

• Create PPM information strategy, plan and design view for the PPM processes, data and systems while negotiating common metrics/KPIs with the PPM business process owners.
• Manage operational activities to support an efficient and sustainable usage of the PPM system.
• Deploy leading practice reports to improve efficiency and productivity by proposing changes to existing processes and workflows including automation capabilities.
• Develop, promote, support and improve repeatable processes, methods, measures and leading practices across the enterprise to provide reliable data to leaders to enable value-added business decisions.
• Act as a data steward for data in the PPM system.

• Support, design, and architect the definition of PPM information management principles, guidelines, patterns, and standards around data accuracy, reporting and measurements.
• Monitor the implementation of PPM measurement systems throughout the enterprise. Provide technical mentoring, guidance and clarification to other process experts and implementation resources.
• Analyze existing measurement systems to understand and document data elements, relationships, data flow, dependencies, and related interfaces.
• Monitor the enterprise PPM reporting development pipeline in line with agreed priorities and ensure consistent maintenance of documentation.
• Develop new reports and enhancements to effectively communicate PPM data trends, patterns and insights to enable better decision making.
• Oversee and coordinate operational PPM tool activities and act as coach to establish consistent knowledge sharing across the team.
• Lead the measurement process improvement concepts/methodologies/tools/principles development, training and guidance.
• Gather and document business and technical requirements. Use analytical and statistical methods to evaluate business data in the PPM process and system to ensure accuracy of data measured.
• Engage with business stakeholders to support functional solution identification in close collaboration with I&T to align on technical feasibility.
• Lead the overall coordination of release testing activities between I&T, business and the responsible User Acceptance Test Owner.
• Develop, use, and review work aids, such as process descriptions, checklists, templates and guides to assist users with implementing defined measurement processes.
• Drive the identification and implementation of measures to simplify and automate support and training approaches to improve efficiency and effectivity for PPM end-users.
• Perform root cause, performance trend analysis and work simplification studies in order to develop appropriate measurement control changes. Analyze measurement/KPI standards and metrics to provide solutions for improvements. Review analysis findings to recommend appropriate changes in process, requirements or data approach.
• Survey and analyze leading best practice benchmarks for measurement and data techniques and processes. Create, update and maintain measurement related documentation. Develop metrics that provide value-add decision data for projects, portfolios and leaders. Prioritize and implement measurement and data change requirements based on critical business need.
• Lead and drive process and measurement improvement plans for PPM affecting multiple functions and/or systems. Identify and implement changes to corporate and organizational level PPM measurement processes to improve productivity and reduce risk.

• Bachelor's degree, preferably in a related technical subject or advanced degree in business or industry-related subject.

• 8+ years demonstrated process improvement and measurement experience especially utilizing performance measurement, process mapping and business process re-engineering.
• Demonstrated experience in data management as a data steward.
• Demonstrated experience in process improvement concepts, tools and techniques, measurement definition, process mapping and business process re-engineering.
• Verifiable experience in influencing and leading organizational change to implement new/improved processes and measures.
• Demonstrated ability to act as an advisor to leadership and internal partners providing insights into the enterprise's performance and process through data, metrics and analytics as well as creative problem solving.
• Experienced in developing business requirements, developing instructional/ procedural documentation and presentations particularly around PPM and measurements.
• Experienced in CA PPM or other equivalent tool desired.
• Excellent interpersonal verbal and written communication skills interfacing with management, process owners and project/portfolio teams.
• Strong presentation skills to all levels of the organization
• Understanding of lean manufacturing / Six Sigma concepts desired.