Employee Experience Specialist - 12 month FTC

Position Summary

The Employee Experience Specialist supports CSL's Global Performance & Reward Cycle and Recognition program by enhancing the employee and leader experience through improved resources, knowledge content, program support, and continuous improvement initiatives during a 12-month parental leave cover.

The role will focus on enhancing how employees and leaders access and engage with HR programs by delivering practical solutions, user-friendly content, and effective support materials.

The successful candidate will be proactive, organised, and comfortable working independently, with strong writing, content design, and stakeholder management skills. They will build effective relationships across the business, identify opportunities for improvement, and contribute to initiatives that enhance the overall employee and leader experience.

This is an excellent opportunity for someone who enjoys variety and wants to combine HR program support, stakeholder engagement, content creation, continuous improvement, and project work.

Key Accountabilities

• Support the delivery and coordination of CSL's Global Performance & Reward Cycle and Recognition program
  
• Enhance the employee and leader experience by creating, redesigning, and maintaining engaging resources, including guides, knowledge articles, presentations, and supporting materials
  
• Review, edit, and redesign content to improve clarity, usability, and the overall employee and leader experience
  
• Support continuous improvement initiatives that simplify employee and leader interactions with HR programs, improve documentation, and enhance overall program effectiveness
  
• Develop a strong understanding of CSL's global Service Anniversary program and explore opportunities to better integrate it with the broader Global Recognition program
  
• Partner with HR stakeholders to understand employee and leader needs, support enquiries, and provide guidance on established program processes
  
• Analyse program feedback and available data to identify trends and improvement opportunities
  
• Support project activities and other initiatives across the Global Performance & Recognition portfolio as required
  

Experience & Qualifications

• Experience designing employee-facing content, digital resources, or user-friendly materials that improve the customer or employee experience

Experience working within Human Resources, People & Culture, Employee Experience, Learning, or a related discipline

Strong written communication skills with experience creating, editing, and improving employee-facing content

Experience developing presentations, guides, knowledge articles, training materials, or similar resources

Strong attention to detail and an ability to translate complex information into clear and engaging content

A collaborative, adaptable and future focused approach, with a passion for innovation and continuous improvement

Ability to manage multiple priorities and work independently

Excellent stakeholder management engagement and influencing skills with demonstrated ability to build trusted relationships with diverse teams

Exposure to Performance Management, Employee Recognition, Reward, or HR programs is desirable

Experience with content design tools such as Canva, Adobe Creative Suite, or similar is advantageous.

Key Capabilities

• Creative thinker with an eye for design and user experience
  
• Strong written communication and editing capability
  
• Organised, proactive, and able to manage assigned activities with minimal supervision
  
• Strong problem-solving skills and ability to exercise sound judgement
  
• Collaborative approach with the ability to build trusted stakeholder relationships
  
• Analytical mindset with a focus on continuous improvement
  
• Adaptable and comfortable working in a global environment
  

Closing date for applications: Friday 7th August 2026

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.

Our Benefits

For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.

You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.

Client-provided location(s): Ballarat, Australia

Job ID: CSL_FGB-R-285461

Employment Type: FULL_TIME

Posted: 2026-07-24T23:38:26