Supply Chain Coordinator (Bend, OR)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike is looking for a Supply Chain Coordinator specialized in RMAs, who will be responsible for supporting the planning and execution of all supply chain operations. This role serves as a key liaison between suppliers, manufacturers, internal teams, and logistics partners to ensure the proper flow of goods and information. This role will perform various physical duties and assignments while maintaining and adhering to all safety standards. Performs some specialized tasks which may require on the job training. Effectively using heavy and light equipment depending on the assignment. Enjoys working in a fast-paced environment.

• Be knowledgeable of RMA processing.
• Initiate, process, and track all internal RMA requests. Including shipping and receiving of equipment.
• Monitor RMA queues and proactively manage backlog to meet internal/external demands.
• Ensure RMA documentation is complete and accurate, including repairs and equipment disposal (EOL).
• Responsible for ensuring security, compliance, and timely deliveries.
• Develops and maintains relationships with stakeholders related to shipping and receiving.

• Performs hardware inspection and testing as per the security inspection/receiving procedures.
• Receiving, unpacking and stocking hardware and components.
• Packaging of the tested and integrated equipment.
• Managing replacement parts inventory in the warehouse.
• Responsible for conducting training and ensuring compliance with certifications.

• 5+ years experience with direct experience managing supply chain operations and inventory management.
• Experience with logistics coordination, inventory management, supplier/vendor relations.
• Experience with data analysis and reporting.
• Experience building and managing relationships with 3PL companies.
• Ability to work in a highly cooperative, collaborative, and dynamic team environment.
• Ability to use independent judgment to make sound, justifiable decisions and take action to solve problems.
• Demonstrated ability to prioritize and execute in a methodical and disciplined manner.
• Ability to plan, organize, and prioritize work independently and meet deadlines.
• Ability to lift 50 lbs.
• Valid driver's license.

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe