Sr. Security Advisor, Falcon Complete - MSP/MSSP (Remote)
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
The Falcon Complete Security Advisor is focused on the overall health and security posture of Falcon Complete Partners. The Falcon Complete Security Advisor will work with a group of Partners and will focus on delivering demonstrable value to assigned Partners. The ideal candidate will demonstrate high competency in technical, security, and Partner management skills aimed at guiding Partners towards a successful and secure experience with Falcon Complete. The Falcon Complete Security Advisor will collaborate with internal teams to ensure a successful Partner journey and to help address any and all issues that may threaten the Partners security and Falcon Complete's ability to stop breaches.
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What You'll Do:
- Responsible for assigned Partners.
- Assess Partners Falcon Complete environment and ensure alignment with Falcon Complete standards.
- Meets with the Partner on established cadence to review opportunities for improvement, and recommendations that align to improved security.
- Creates recommendations for components of CrowdStrike products that may lead to improved security posture.
- Coordinates technical resources as needed to ensure timely resolution to technical issues.
- Contact Partner directly upon identification of misalignment with Falcon Complete standards.
- Documents, updates, and resolves all Partner related issues in accordance with established procedures and SLAs.
- Partners with internal teams to ensure Partner satisfaction.
- Provides guidance and partners with other team members to ensure customer satisfaction.
- Establishes a 'go-to-green' plan for Partners drifting from a successful and secure experience.
- Creates and delivers content to a Partner.
- Serves in committees or focus groups designed to improve processes and procedures.
- Trains and coaches new Partners of Falcon Complete on standards and best practices.
- 7+ years in Cybersecurity focused role.
- 5+ years of experience as a security advisor or consultant.
- Experience working with large, complex, and high skilled clients and MSP/MSSP's
- Excellent customer-facing communication skills including verbal and written.
- Experience delivering presentations to large audiences (i.e. webinars).
- Partner with CrowdStrike teams to troubleshoot and resolve customer issues.
- Ability to travel to visit Partners onsite or at events.
- Adept in Windows, Linux, and MAC operating systems.
- Experience and demonstrated knowledge of threat detection and incident response.
- Knowledge of the following frameworks: ISO 27001/2, NIST Cyber Security Framework, CIS Critical Security, PCI DSS, Cloud Controls Matrix and MITRE Att&ck.
- Bachelor's degree in Technology and/or Cybersecurity or equivalent experience.
- Experience as a leader in Incident Management and CSIRT operation.
- Experience with customer Change Management.
- Audit, Logging, and Monitoring Controls (SIEM, UEBA, MDR/XDR).
- Experience with Crowdstrike and other NGAV solutions
- Experience with Service Integration with API's
- Experience SIEM Integration
- Experience with Identity Threat Protection
#LI-Remote
This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.
Benefits of Working at CrowdStrike:
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- FSA
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
Work Flexibility
Office Life and Perks
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
Financial and Retirement
- 401(K)
- Company Equity
- Stock Purchase Program
- Performance Bonus
Professional Development
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
Diversity and Inclusion