Sr. Mgr, Operational & Productivity Strategy and Assessment

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

The Sr. Manager, Operational & Productivity Strategy and Assessment sits within the Revenue Enablement organization and plays a critical role in shaping and evaluating the effectiveness of enablement programs across the go-to-market (GTM) ecosystem. This role focuses on translating enablement efforts into measurable business outcomes by correlating program performance with targeted field behaviors, productivity improvements, and revenue impact.

You will partner cross-functionally with Revenue Enablement and stakeholder groups of Sales, Alliances, Customer Success, Technical Sales, HR and Operations leaders to define strategic priorities, assess program effectiveness, evaluate skill attainment impact to productivity to ensure enablement investments are directly aligned to GTM objectives. This role is instrumental in demonstrating the value of enablement by connecting learning, content, and program execution to observable behavior change and business performance. You will help establish a data-driven culture within enablement, ensuring decisions are guided by insights and measurable impact.

• Develop and execute a strategy to measure the effectiveness of enablement programs and their impact on field productivity and behavior change
• Partner with enablement, sales, and operations leaders to define success metrics tied to business outcomes and targeted behaviors
• Build frameworks to correlate enablement activities (training, content, programs) with performance improvements
• Analyze data across multiple systems to identify trends, gaps, and opportunities for optimization
• Translate insights into actionable recommendations that influence strategic decisions and program investments
• Establish reporting mechanisms and dashboards to communicate impact to executive and senior leadership
• Continuously refine measurement approaches to ensure alignment with evolving business priorities
• Guide the Revenue Enablement team on priorities and refinements in programs, courses and workshops to maximize investment and GTM productivity.

• 8+ years of experience in strategy, operations, analytics, or enablement within a high-growth SaaS or technology environment
• Proven ability to design and implement measurement frameworks that tie programs to business outcomes
• Strong analytical skills with experience in data interpretation, storytelling, and executive-level communication
• Experience working cross-functionally with sales, enablement, and operations teams
• Ability to influence stakeholders and drive alignment on strategic priorities
• Bachelor's degree in Business, Analytics, or a related field (or equivalent experience)

• Experience in sales enablement or revenue operations within a cybersecurity or SaaS company
• Familiarity with tools such as Salesforce, Tableau, or other BI/analytics platforms
• Advanced degree (MBA or similar) preferred

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe