Sr. Director, Platform Professional Services PMO & Federal (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

• Own and grow Federal practice bookings and pipeline targets
• Develop and execute go-to-market strategies for Federal sector
• Build strategic relationships with Federal agencies and system integrators
• Identify new market opportunities and expand footprint across civilian, DoD, and intelligence communities
• Partner with Sales leadership to drive deal strategy and closure

• Design and implement scalable delivery methodologies for Federal engagements
• Ensure successful deployment and adoption of Falcon platform solutions
• Maintain deep understanding of Federal compliance requirements (FedRAMP, FISMA, NIST, etc.)
• Ensure delivery practices align with Federal security and compliance standards
• Stay current on Federal procurement processes and regulations

• Recruit, develop, and retain top engineering talent with Federal expertise
• Manage and mentor Federal-focused engineers and consultants
• Maintain high customer satisfaction and reference-ability across Federal accounts

• Establish and lead the global Platform PS PMO function
• Define and implement PMO charter, governance framework, and operating model
• Create standardized project management methodologies and best practices
• Develop and maintain project lifecycle processes (initiation, planning, execution, closure)
• Establish portfolio management practices for resource allocation and prioritization

• Design and implement KPIs and dashboards for project health, utilization, and delivery metrics
• Drive continuous improvement initiatives across all PS engagements
• Establish quality assurance and project audit processes
• Create executive reporting and business reviews for PS leadership
• Track and optimize resource utilization, margin, and delivery efficiency

• Own PMO tooling strategy and implementation (PSA, project management platforms)
• Develop project templates, playbooks, and delivery accelerators
• Create training programs for project managers and delivery teams
• Build knowledge management systems and lessons learned repositories
• Standardize customer communication and status reporting frameworks

• Partner with Sales Operations on deal handoff and scoping processes
• Collaborate with Finance on revenue recognition, forecasting, and billing
• Work with Talent Acquisition on resource planning and hiring strategies
• Align with Product and Engineering on delivery feedback loops
• Coordinate with Customer Success on post-delivery transitions

• Establish enterprise risk management framework for PS engagements
• Create escalation paths and issue resolution processes
• Monitor project health and proactively address at-risk engagements
• Conduct post-mortem analyses and implement corrective actions

• Build and scale a high-performing team of PMO professionals and Federal specialists
• Establish performance metrics and accountability frameworks across both functions
• Foster a culture of excellence, innovation, and customer obsession
• Conduct regular 1:1s, performance reviews, and career development planning
• Represent CrowdStrike at Federal industry events and professional forums

• 15+ years experience in technology consulting, professional services, or Federal practice leadership
• 10+ years in leadership roles managing technical teams and PMO functions
• Proven track record of building and scaling Federal practices ($XX-XXM+ in bookings)
• Deep expertise in PMO methodologies, frameworks (PMP, Agile, SAFe), and tools
• Strong understanding of Federal cybersecurity landscape and procurement
• Active security clearance (or ability to obtain)
• Demonstrated P&L management and business acumen
• Excellent executive presence and communication skills
• Experience managing geographically distributed teams

• Experience with endpoint security, cloud security, or threat intelligence solutions
• Existing Federal customer relationships and network
• Background in both civilian and DoD sectors
• Professional certifications (PMP, PgMP, CISSP, CISM, or similar)
• Experience implementing PSA tools (Kantata, FinancialForce, ServiceNow, etc.)

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe