Manager, Corporate Sales Growth
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
We are seeking an experienced Sales Manager - Customer Growth to lead a team of 6-8 farmer Account Managers (mixed Comm 1 and Comm 2) in our EMEA Commercial organization. You will drive customer expansion, retention, and advocacy while developing strategic account management talent.
What You'll Do:
Team Leadership:
- Lead, coach, and develop team of 6-8 Account Managers
- Drive team to exceed expansion ARR targets ($5-7M annually)
- Achieve team NRR of 125%+ consistently
- Maintain customer satisfaction >90% and churn
- Conduct weekly 1-on-1s focused on account strategy and relationship development
- Coach on QBR delivery, whitespace identification, and expansion selling
- Develop strategic account planning capabilities
- Build consultative selling and customer advocacy skills
- Review and approve account plans for strategic customers
- Participate in executive-level QBRs for key accounts
- Identify and remove barriers to expansion
- Drive cross-sell/upsell initiatives
- Monitor NRR, expansion pipeline, and customer health metrics
- Address underperformance and churn risks proactively
- Recognize and reward customer advocacy and expansion wins
- Manage performance improvement plans
- Build customer reference program
- Drive case studies and testimonials
- Ensure voice of customer is heard internally
- Escalate and resolve customer issues
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- 2-4 years of account management or customer success leadership experience
- 3-5 years of individual contributor account management with 120%+ NRR
- Track record of leading teams to exceed expansion targets
- Strong strategic account planning and coaching skills
- Experience with QBR programs and customer advocacy
- Salesforce and customer success platform proficiency
- Fluency in English; additional European language preferred
- Cybersecurity or enterprise SaaS management experience
- Experience managing remote teams across multiple countries
- Customer success methodology certification
- Track record of building high-performing farmer teams
Benefits of Working at CrowdStrike:
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- FSA
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
Work Flexibility
Office Life and Perks
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
Financial and Retirement
- 401(K)
- Company Equity
- Stock Purchase Program
- Performance Bonus
Professional Development
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
Diversity and Inclusion