Intelligence Analyst - RFI Triage (Remote, East Coast)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike Counter Adversary Operations, a core component of CrowdStrike, is seeking an Intelligence Analyst for its Analytical Support Team (AST) to support daily intelligence production and the development of customer Requests for Information (RFIs) responses. The Analyst will be required to write custom RFI responses using a variety of sources.

This position is instrumental in supporting internal intelligence teams and CrowdStrike's Intelligence customers by producing and developing written RFI responses.

Am I an RFI Triage Intelligence Analyst?

• Do you love working in a fast-paced environment where you handle multiple, competing deadlines?
• Do you like working with customers and interacting with numerous teams to answer intelligence questions?
• Do you crave new and challenging work that varies day-to-day?

• Triage, scope, and respond to CrowdStrike Intelligence customer RFIs
• Identify relevant context such as priority intelligence requirements (PIR) or organizational threat profiles to fully interpret customer RFIs.
• Proactively collect and synthesize large amounts of information to identify relevant and actionable intelligence and statistics summaries to address customers' RFIs on cyber threats, trends, and new developments.
• Collaborate and coordinate with numerous intelligence teams and Subject Matter Experts (SMEs) using a variety of raw and processed data sources for RFIs responses and reviews
• Support leadership and content management by compiling statistics on customer composition and readership, as needed
• Identify areas and gaps for process improvements and trend analysis in AST, as needed.

• Candidates must be consistent, highly organized self-starter with 3+ years applied experience with:
  • Intelligence Tradecraft: knowledge of Intelligence tradecraft, analysis, and terminologies.
  • Intelligence Writing: applied knowledge of the Intelligence writing process and structure including scoping, responding to customer RFI responses, and writing supporting evidence to produce quality finished intelligence products with minimal assistance.
  • Collaboration: An enthusiasm for collaboration, including being comfortable working in a team-oriented environment as well as across multiple teams to leverage SMEs.
• Successful candidates will have experience in Research: Ability to demonstrate comprehensive, practical knowledge of research, collection skills, and analytic intelligence tradecraft methodology. Research management skills to organize numerous research leads and sources is essential. Excellent time management skills, including prioritizing, scheduling, and adapting as necessary to multiple, competing deadlines.
• OSINT/Data Collection: Experience in assessing, interpreting, and vetting multiple data sources for relevance, reliability, and credibility including open-source regional media sources, network/endpoint telemetry, and other raw data sources. Ability to produce statistics/metrics to identify and demonstrate adversarial and targeting trends.
• Cyber Threat Intelligence experience: Familiarity and understanding of cyber threat intelligence and technical terminology/tooling explaining tactics used by threat actors including MITRE ATT&CK TTPs, IOCs/IOAs. Applied knowledge of actor kill chains and customer implications.
• Project Management experience: Strong project management skills with the ability to communicate RFI findings in writing to various customer stakeholders; ability to effectively communicate RFI tasks, guidance, and methodology with internal teams.

• Understanding of contemporary scripting languages that can be used for task automation.
• Experience using Jira, Elasticsearch, Kibana, and Salesforce.

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe