Director, Identity Access Management (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

The Director of Identity and Access Management (IAM) will provide technical leadership and operational oversight for CrowdStrike's IAM program, with direct responsibility for Identity Governance & Administration (IGA), Authentication, and Privileged Access Management (PAM) teams. This role supports CrowdStrike's global workforce and internal systems, ensuring secure, scalable, and user-centric identity services across the enterprise.

Reporting into CrowdStrike's internal cybersecurity organization, the Director will partner closely with Information Security, IT, Engineering, and business stakeholders worldwide to deliver IAM services that enable the business while maintaining a security-first posture.

What You'll Do:

The Director of IAM is responsible for the leadership, delivery, and continuous improvement of IAM capabilities across the enterprise, including IGA, AuthN/AuthZ, PAM platforms and cryptography.

• Lead and manage globally distributed teams responsible for IGA, Authentication (SSO, MFA, federation), and PAM, supporting enterprise systems such as ERP, CRM, HRIS, SaaS, and public/private cloud environments.
• Define and execute comprehensive IAM governance framework for human and non-human identities, including service accounts, API keys, secrets, certificates, and autonomous AI agents
• Establish security policies and controls for agentic AI workloads, ensuring proper authentication, authorization, and audit trails for AI-driven decision-making systems
• Partner with Engineering, Security, and Product teams to embed IAM controls into product development lifecycle and platform architecture
• Own the operational health, scalability, and reliability of IAM platforms and services, ensuring timely and accurate access delivery.
• Establish, refine, and enforce IAM processes, tools, and operating models that balance security, compliance, and user experience.
• Partner with Information Security, Risk, and Compliance teams to ensure IAM services align with zero-trust principles, internal policies, and industry standards.
• Act as a key point of engagement for business and IT stakeholders to understand access requirements and deliver secure, scalable identity solutions.
• Drive adoption of best practices across access lifecycle management, authentication standards, and privileged access controls.
• Lead efforts to automate and optimize IAM workflows, including self-service access requests, approvals, certifications, and lifecycle events.
• Define service level expectations and measure IAM performance, availability, and customer satisfaction.
• Review IAM-related project designs and delivery to ensure alignment with cost, quality, and schedule expectations.
• Guide the documentation, implementation, and continuous improvement of IAM-related policies, procedures, and standards.
• Recruit, develop, and retain IAM talent, fostering a culture of accountability, growth, and customer-focused service delivery.

• Strong experience in Identity and Access Management, including IGA, Authentication (SSO/MFA/Federation), and PAM in large-scale enterprise environments.
• Strong understanding of OAuth 2.0, OIDC, SAML, SPIFFE/SPIRE, mTLS, and modern authentication protocols for both human and machine identities
• Solid understanding of risk management and information security strategy, controls, and best practices.
• Experience managing cloud identities and implementing secure authentication with phishing resistant MFA, passwordless and risk based conditional access.
• Working knowledge of security frameworks and standards such as NIST, SOC 2, and ISO 27001.
• Hands-on experience with emerging AI security challenges, including securing LLM integrations, AI agent authorization frameworks, and ML pipeline access controls
• Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred).
• 8-10+ years of experience in a technical or security services role, with 5+ years of people management experience, preferably with globally distributed teams.
• Hands-on experience with enterprise IAM platforms and identity lifecycle processes for organizations with 10,000+ users/identities.
• Strong stakeholder management and influence skills at the senior leadership level.
• Ability to translate technical concepts for non-technical audiences.
• Customer-service oriented mindset with strong problem-solving skills.
• Excellent written and verbal communication skills.
• Genuine passion for cybersecurity and alignment with CrowdStrike's mission to stop breaches.

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe