Associate Engagement Lead, IR Partner Services (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike is looking for a highly motivated, self-driven Engagement Leader to oversee forensic investigations performed by CrowdStrike's trusted partners. This engagement leader will be dedicated to making a difference in global security by protecting organizations against a wide range of attackers. This manager will coordinate directly with both CrowdStrike's incident response leadership and the leadership of our partners and customers, representing CrowdStrike and helping deliver high-quality results during high-stakes incident response investigations.

Am I an Associate Partner Services Engagement Leader Candidate?

• Have you worked and built trust with diverse teams of incident responders?
• Do you find yourself interested in and keeping up with the latest vulnerabilities and breaches?
• Are you self-motivated and looking for an opportunity to rapidly accelerate your skills?
• Do you have an Incident Response or Information Security background that you're not fully utilizing?
• Are you a mentor who can naturally teach your colleagues new methods and approaches?
• Do you love working around like-minded, smart people who you can learn from on a daily basis?

• Assist in supporting incident response engagements performed by CrowdStrike's partners.
• Assist in the development and tracking of project tasks and client deliverables.
• Monitor the status of delivery team and client tasks to keep workflow on track.
• Help ensure alignment between customers and CrowdStrike partners around investigation scope, objectives, and level of effort involved to complete objectives.
• Support partners in effectively communicating with executives on the topics of forensics and malware analysis.
• Participate in training to learn new methods to hunt for bad actors across large sets of data.
• Effectively coordinate under the direction of outside counsel.
• Support partners on advanced methods of performing host and/or network-based forensics across Windows, Mac, and Linux platforms.
• Help compile and contribute to written and verbal reports, presentations, recommendations, and findings for key stakeholders... to ensure alignment with CrowdStrike quality standards.
• Assist with internal process improvement initiatives and support execution by cross-functional teams.
• Maintain and update templates and internal process documentation.

• Previous experience developing and managing relationships in a consulting environment, preferably involving incident response
• Incident Response: experience conducting or managing incident response investigations for organizations, investigating targeted threats such as the Ransomware, eCrime, Business Email Compromises (BECs)
• Foundational understanding of project management principles and the ability to manage tasks effectively.
• Willingness to learn to coordinate with external resources.
• Experience implementing technology projects
• Ability to work independently with minimal supervision
• Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment
• Good communication and interpersonal skills capable of maintaining strong relationships
• Strong organizational and multi-tasking skills
• Excellent analytical and problem solving abilities
• Team-management and leadership skills with cross-functional groups across divisions, worldwide, as part of a team
• Documentation management and ability to use project management tools
• Attention to details even under pressure
• Time management skills with the ability to meet deadlines
• Liaising with project stakeholders concerning project details and deliverables
• Experience with identifying and implementing process efficiencies and monitoring the efficacy of updated workflows
• Comfort with proactively and independently driving for results in small team environments
• Experience working for consulting organizations

• Capable of performing initial review of technical investigation results for accuracy and completeness.
• Desire to grow and expand both technical and soft skills
• Strong project management skills
• Ability to foster a positive work environment and attitude
• Ability to travel on short notice, up to 30% of the time

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe