Scale Operator - Summer Student
Job ID: 524093
Position Title: Scale Operator - Summer Student
Employment Type: Contract, Full-time
Location: Milton, Ontario (CA-ON)
Compensation: $19.00 to $21.85 per hour
Ready for your next challenge? Join us at CRH Canada! We're 100 years strong; together we can reinvent the way the world is built.
Dufferin Aggregates , a division of CRH Canada is hiring a Scale Operator - Summer Student !
Who we are:
Recognized as one of Greater Toronto's Top Employers and one of Canada's Top Employers for Young People , Dufferin Aggregates is a leading supplier of aggregates for the construction industry in Ontario. We operate more than 20 sites, including quarries, sand pits and distribution yards to supply crushed stone, sand and gravel, recycled crushed concrete as well as recycled crushed asphalt, for the commercial, industrial, residential and civil engineering sector.
CRH Canada is proud to be a part of CRH, a global leader in building materials solutions. For the past 100 years, we have been developing innovative solutions to build the cities of tomorrow. Globally, CRH employs 80,000 people at 4,000 operating locations in 28 countries and has market leadership positions in both North America and Europe.
Why work with us?
- Join a global leader and be part of one of the world's largest construction and building materials companies, recognized for innovation and excellence.
- Grow your career with access rewarding development opportunities across Canada, with programs designed to help you reach your full potential.
- Build your expertise by gaining hands-on experience working with an industry leader and contribute to projects that shape communities and infrastructure.
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Position Summary:
Reporting to the Supervisor, Dispatch & Customer Service, the candidate will be responsible for providing exceptional customer service to all customers and vendors. Dispatchers are required to work closely with the Sales, Quality Control, Logistics and Production teams to ensure customer orders are fulfilled accurately and in a timely manner. We are looking for a candidate who can work well in a fast paced environment, pays close attention to details, and demonstrates high energy with an enthusiastic approach to learning
Responsibilities:
- Receive customer orders via phone & email.
- Order entry into our operating system (Command)
- Dispatch - Tare and ticket vendor vehicles
- Monitoring of on-time delivery
- Maintain radio communication with loader operators and quality assurance regarding material piles, location and "time in yard"
- Receive general inquiries and when required redirect in a courteous manner to appropriate personnel
- Maintain COD plant tracking sheet
- Retain ticket audit logs and forward signed deliveries into third party for scanning
- Execute daily audits to ensure billing accuracy
- Ensure safety requirements are followed (PPE) and violations are reported
- Remotely operate other DFA locations where a Dispatcher is not present
- Travel to various sites to cover for other Dispatchers when required
- Customer Service Centre admin support
Requirements:
- High School Diploma or Post-Secondary education or equivalent business related experience
- Prior Dispatch or customer service experience, preferably in the construction industry
- Basic knowledge of the aggregate process, market geography, and product applications
- Proficient with computer based technology including Lotus Notes, Microsoft Office, Google Earth and web based service
- Foster a sense of collaboration and work effectively across organization to achieve goals
- Adapts and learns - work effectively in the face of ambiguity, shifting priorities and rapid change while actively developing ones skills and capabilities
- Maintain a professional demeanor with internal and external client
- Analysis and Problem-Solving - Effectively examine events, issues and problems and generate optimal solutions in a timely manner
- Must be able to work in a high stressed, fast paced environment with the ability to multi-task
- Excellent organization skills & Strong interpersonal skills
This job posting reflects an existing vacancy. Details will be clarified during the recruitment process, if selected.
CRH Canada, does not directly use artificial intelligence to screen, assess or select applicants. However, CRH Canada, does use Indeed.com to publicly advertise this posting and Indeed.com does use artificial intelligence as part of the screening process. More information about how Indeed.com uses artificial intelligence in their process can be found here: How Indeed Uses AI: Employer Tools and Responsible Use
CRH Canada recognizes Canada's diverse landscape. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process.
Visit our website for more information: http://www.crhcanada.com
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- HSA
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
Financial and Retirement
- 401(K) With Company Matching
- Profit Sharing
Professional Development
Diversity and Inclusion