Relief Plant Dispatcher - Omaha, NE (Internal Applicants Only)

Job ID: 522774

Ready Mixed Concrete Co., A CRH Company, has been the premiere concrete supplier in the Omaha-Council Bluffs metro area since 1929. With state-of-the-art production and delivery, Ready Mixed supplies all types of projects from highly technical commercial construction and high-volume paving to residential projects.

Position Overview

The Plant Dispatcher is responsible for operating trucks to transport dirt, aggregate, asphalt and other materials and/or equipment to various locations. When providing dispatch coverage, this position will manage the driver's schedule and routes while maintaining positive relationships with our internal and external customers, production teams and service personnel.

Key Responsibilities (Essential Duties and Functions)

• Receives calls from customers and guides the customer through the ordering process.
• Work with dispatch center to coordinate trucks at plant site, schedule, print tickets and scheduling.
• Establishes delivery times according to factors such as truck capacities, distances to delivery site, and fleet availability.
• Maintains active communication with dispatch center and communicates issues of plant breakdowns and startups with all personnel.
• Enters the order into the computer.
• Places orders at the appropriate locations determined by jobsite location and plant availability.
• Advises customer on mix to use for specific application (i.e. footing, walls, flat work, etc.).
• Monitors equipment locations and utilization to coordinate service and schedules.
• Handles all calls and other forms of communication in a courteous, professional and helpful manner.
• Other duties as assigned

• High school diploma or general education degree (GED) preferred.
• One to two years related experience and/or training; or equivalent combination of education and experience.

• Must be 21 years in age or older.
• Must pass pre-employment drug screen, criminal background check and motor vehicle record check.
• Must have and maintain a valid Class A or B Commercial Driver's License with Tanker Endorsement and maintain motor vehicle record (MVR) that meets company standards.
• Must have and maintain a valid DOT Medical Certificate.
• Strict adherence to safety requirements and procedures as outlined in the Employee Handbook and Safety Manuals.
• Regular, on-time and consistent attendance is required and must be willing to work nights, weekends, holidays and work away from home when required.
• Individuals are required to wear personal protective equipment (PPE) in designated operations and production areas as stated by OSHA and/or MSHA, Company Policy and specific Job Site Requirements.
• Regular and consistent attendance is required and must be willing to work evenings and weekends when necessary.

• Must have strong working knowledge of Microsoft suite of tools including Excel, Word and Outlook.
• Must be willing to work in a team environment and assist co-workers or supervisors with other duties as required.
• Must display a professional and courteous attitude to co-workers, supervisors, and the public.
• Must display a willingness and ability to work in and adapt to changes in circumstances, tasks, customer needs and other conditions that may affect their daily responsibilities.
• Proven ability to develop relationships and to work with teams as both a leader and a participant.
• Effective interpersonal and communication skills; building rapport, listening, presenting, giving, and receiving feedback.
• Ability to get work done through others using effective delegation, scheduling, and time management practices.
• Must have strong problem solving and leadership skills.
• Demonstrate basic mathematical skills as well as the ability to interpret financial data and information.
• Ability to cope well in stressful environments and communicate professionally.

• Able to regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds and occasionally lift and/or move up to 50 pounds.
• Must be able to frequently talk, hear, walk, and sit as well as occasionally required to stand, reach use hands and fingers to manipulate objects or controls, climb or balance, stoop, kneel and crouch.
• Vision abilities (with correction) include close, distance, peripheral, depth, and the ability to adjust focus.
• Able to communicate with others by telephone, electronically and in person.
• Able to utilize a computer for email communication and preparation of documents and spreadsheets.
• May require sitting for extended periods of time

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion