Intern - Material Logistics

Job ID: 516164

The name Central Supply Company, a CRH company, has been synonymous with "service" for over 100 years and four generations. We serve our customers in communities throughout north, central and southern West Virginia, southwest Pennsylvania and western Maryland. While we strive to promote our main product lines of Ready-Mixed Concrete, Concrete Block, Concrete Pumping, Insulated Concrete Forms, Brick and Builders' Materials, our number one goal is to forge partnerships with our customers through hard work and service. In addition, by being a part of the CRH family, we are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that come together to form CRH. CRH is the number one asphalt producer and paver, the second largest aggregates producer and the second largest ready-mix producer in North America. We are also the number three cement producer in North America and a leader in Canada. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

Skills and Development during Internship:

• Must possess strong problem-solving skills relative to a fast-paced fluid environment with emphasis on striking a balance of delivering excellent customer service while maintaining company safety and efficiency guidelines
• Must be computer proficient and ability to learn multiple levels of software (Command, Trakit, Universal, Microsoft Office, iPhone and Tablet applications
• Must demonstrate a pleasant and accommodating demeanor over the phone and a positive and professional attitude with internal and external customers in a high-volume call setting
• Able to respond to stressful situations, co-workers, and customers in a professional, courteous manner
• Must possess good listening skills and address customer complaints or concerns
• Must be able to learn extensive product line and their different applications
• Attention to Detail is imperative to accurately record delivery & product information into Command Dispatch Systems with ability to negotiate delivery times with customers
• Assist Manager to Schedule, dispatch and control an appropriate level of drivers required to satisfy customer demand while maintaining safety & efficiency goals established by the company
• Must be able to navigate various GPS systems. Needs to be familiar with our local delivery areas and must be able to assist drivers in finding jobsites
• Must be able to determine travel time to jobs and best plant locations to service the job.
• Assist the department to direct a fleet of up to 60+ trucks at one time
• Assist with coordinating next day's delivery schedule and interpret necessary driver/production employee correlating start times and strictly follow and observe the Federal Hours of Service rules and regulations
• Coordinate with plant supervisors to ensure proper storage and distribution of products
• Collaborate with Sales, Warehouse, Purchasing and other departments to optimize processes
• Monitor and report on transportation costs
• Research and suggest cost-effective shipping methods
• Ensure shipping documents are properly filed, billed and invoiced
• Keep organized records of vehicles, schedules and completed orders
• Report on maintenance and repair needs for transportation vehicles and equipment
• Ensure compliance with safety policies, legal regulations and company policies

• Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping
• Maintain metrics, reports, process documentation, customer service logs, training and safety records

• Must be willing to travel to sites when required.
• Must be willing to work nights and weekends when necessary.
• Strict adherence to Safety requirements and procedures and Company policies and procedures
• Timely and regular attendance is an expectation of performance for all Company employees.

• While performing the duties of this job, the employee is regularly required to sit for long periods, use the computer and phone frequently.
• The employee must occasionally bend, kneel, squat, climb, stand and walk.
• The employee will frequently have to reach.
• The employee must be able to sit, have fine motor skills and use repetitive motion.
• This position requires an employee to occasionally lift up to 50lbs.

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion