Dispatch Customer Service Rep. (Asphalt & Aggregate) 1

Job ID: 519644

Callanan Industries, Inc., a CRH Company, was founded in 1883 as an aggregate mining company. Over a century later, Callanan Industries, Inc. continues to be a leading supplier of paving materials and construction services, providing a complete range of high quality aggregates, asphalt paving, and ready mix concrete products to state, federal, municipal, commercial, and private customers with operations throughout New York State and Western Massachusetts. Callanan Industries, Inc. was purchased by CRH Americas in 1985.

• The Aggregate and Asphalt Dispatcher plays a key role in ensuring the smooth, efficient, and timely coordination of materials essential to our construction and paving operations. This position serves as the communication hub between plant personnel, truck drivers, project managers, and customers, balancing logistics with accuracy and exceptional service.
  
  The essential functions of the role include:
  
  • Take and Process Customer Orders for aggregates and asphalt
  • Ensure orders are entered accurately in the system
  • Ensure the product that the customer is ordering is correct for that job or project
  • Schedule deliveries and dispatch trucks
  • Effectively communicate with internal and external customers and other stakeholders
  • Organize and send requested reports and/or order information to customers
  • Other duties as assigned
  
  Requirements
  
  • Candidate must be energetic and customer friendly with the ability to work in a fast paced team atmosphere that focuses around the customer in the aggregates, asphalt & construction industry.
  • Strong computer skills
  • Demonstrate the ability to work independently, without direct supervision
  • Demonstrate a willingness to work overtime
  • Demonstrates strong communication and collaboration skills
  • Demonstrate the ability to conform to and maintain MSHA, OSHA, DOT and all other company or governmental state rules and regulations.
  • Regular and predictable attendance at assigned times is required
  • Drug screen and background check required before being employed by Callanan Industries, Inc.
  
  
  Education/Experience
  
  • Dispatch or industry experience preferred
  • High school graduate or equivalent
  • Experience with Microsoft Office including Outlook, Word and Excel is preferred

What CRH Americas Offers You

• A culture that values opportunity for growth, development and internal promotion
• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs

About CRH Americas

CRH Americas has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

CRH Americas is a great place to grow! If you're up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH Americas family!

Callanan Industries, Inc is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link .

Client-provided location(s): Albany, NY

Job ID: CRH_FGB-519644-en_US

Employment Type: OTHER

Posted: 2026-02-03T19:15:33