Credit & Collections Specialist

Job ID: 517272

APAC Central Inc., is a CRH company producing and providing crushed aggregate materials, sand, ready-mix concrete, asphalt, and performing as a regional heavy highway/infrastructure construction firm serving Arkansas, Oklahoma, and southern Missouri. APAC-Central, Inc. and its founding companies have been serving our customers since early in the 20th Century and look forward to continued success in the 21st Century!

Join a Dynamic Team Driving Success in Construction Materials Finance
Position Overview

Are you ready to make a tangible impact within a thriving construction materials company? As a Credit & Collections Specialist, you'll play a vital role in safeguarding company assets and fostering strong client relationships. Working alongside a supportive team, you'll manage a diverse portfolio of customers, ensuring timely payments while upholding the highest standards of professionalism and confidentiality. If you're eager to blend your financial acumen with collaborative energy, we invite you to bring your talents to our respected organization.

• Competitive pay range of $20.00-$23.00 per hour, commensurate with your experience and skills
• Comprehensive benefits package including medical, dental, and vision coverage to support your well-being
• 401(k) retirement plan to help secure your financial future
• Generous paid time off, ensuring a healthy work-life balance
• Collaborative, supportive team environment where your contributions are valued
• Opportunities for professional growth and advancement within a respected, growing company

• Oversee a designated portfolio of customer accounts, monitoring credit limits and payment histories to optimize cash flow.
• Evaluate creditworthiness and recommend credit terms based on thorough analysis of financial statements and payment patterns.
• Proactively communicate with customers via email and written correspondence to resolve outstanding balances, address discrepancies, and negotiate payment plans.
• Collaborate closely with sales, operations, and management teams to identify and resolve account issues while promoting positive business relationships.
• Maintain detailed and accurate records of all collection activities, credit applications, and customer communications in accordance with company policy.
• Support administrative functions, including account reconciliations, reporting, and document management.
• Ensure strict adherence to confidentiality standards and compliance with all company and regulatory requirements.

• Minimum of 2 years of credit and collections experience, preferably within a B2B environment; construction materials or related industry background is a plus.
• Demonstrated expertise in credit evaluation, risk assessment, and collections strategies.
• Associate's or Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred.
• High degree of professionalism, integrity, and commitment to confidentiality.

• Exceptional written and verbal communication skills, with the ability to build rapport and negotiate effectively.
• Strong analytical and problem-solving abilities, delivering solutions in a fast-paced environment.
• Excellent organizational skills with keen attention to detail and the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with ERP/accounting systems is highly valued.
• Collaborative spirit with the initiative to work independently and as part of a team.

• Full-time position, Monday through Friday, with standard business hours.
• Occasional overtime may be required during peak periods.
• Minimal travel may be expected for training or team meetings.
• Compliance with all company policies, safety procedures, and confidentiality agreements.

• Primarily office-based role involving extended periods of sitting, working at a computer, and handling standard office equipment.
• Occasional lifting of files or materials up to 20 pounds.
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.

• Professional, collaborative office setting equipped with modern technology and ergonomic workstations.
• Supportive team culture that values open communication, innovation, and personal growth.
• Opportunities for ongoing learning and professional development.

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion