Business Development Manager - London

Country: United Kingdom
City: London
Req ID: 521319
Job Type: Full Time
Workplace Type: Hybrid
Seniority Level: Mid-Senior Level

About NAL

Our unwavering commitment to customers and our continued dedication to research and development has determined our unrivalled position within the marketplace and led to our subsequent growth since our establishment in 1996.

Nearly 25 years ago, NAL impacted the highways industry by launching our now famous Retention Sockets. This unique and innovative range, revolutionised the installation of practically every type of column and street furniture structure. In the years that followed, we have assembled an extensive range of specialist products through customer collaboration and our relentless pursuit to identify other solutions. From 40 tonne Twin Walled Access Chambers to virtually indestructible bollards, all of which are unrivalled in their performance. We have continued to impact the UK highways infrastructure network positively and beyond into other sectors, including Motorway Communications and EV charging.

Business Development Manager - London

Join Our Team at NAL - Exciting Opportunities Await

At Infrastructure Products Europe, we're innovators, problem-solvers, and collaborators with a shared mission: creating manufacturing solutions that simplify complex infrastructure challenges. We deliver innovative, sustainable products to clients around the world.

• Competitive salary
• Company pension contribution
• A range of healthcare options
• Competitive holidays, including Christmas shutdown
• Employee Committees for Health & Wellbeing and Inclusion & Diversity
• Engagement & Wellbeing initiatives
• Employee referral programme
• Enhanced Family friendly policies
• Career development opportunities across IPE and the wider CRH Group

• Build and maintain strong relationships with asset owners and key sector influencers, with a particular focus on contractors and specialist designers
• Deliver year ‑ on ‑ year sector growth by effectively managing and achieving the annual budget
• Work closely with the specification team to secure NAL product specifications across all relevant frameworks, projects, and contracts
• Monitor emerging trends, opportunities, and risks within the sector and proactively report findings to the line manager for action
• Identify and target new business prospects and strategic key accounts to support sector growth
• Collaborate with external partners, customers, and internal product development and technical teams to drive innovation and develop new products aligned to customer needs
• Build trust and secure long ‑ term commitment from clients, positioning NAL as a preferred partner on future projects
• Provide timely market intelligence and insight to Marketing and Product Development to support strategic decision ‑ making
• Deliver sector expertise and training to both customers and internal teams to enhance capability and knowledge
• Take full ownership of business development activities within the sector, ensuring consistent execution and performance
• Secure product specification wins across the sector to drive commercial success
• Provide training on NAL products and solutions to contractors, consultants, and Network Rail employees as required
• Develop business and commercial plans that align with and support the wider organisational strategy
• Work closely with departments such as Marketing, Product Development, Technical, Operations, and Finance to coordinate activities, share insights, and resolve challenges
• Ensure that cross ‑ department collaboration supports the successful delivery of sector objectives, enhances customer experience, and drives overall operational efficiency
• Prepare detailed monthly sales reports that highlight performance against targets, pipeline status, key wins, and areas requiring attention
• Present insights and recommendations that support strategic planning, forecasting accuracy, and senior management visibility of sector performance
• Actively research and explore opportunities beyond the core sector, assessing potential markets, customer groups, and product applications
• Develop recommendations and strategic approaches for entering new sectors, working with internal teams to evaluate feasibility and maximise commercial potential

• Proven experience in business development, sales, or commercial roles with the ability to deliver new business opportunities
• Must have experience working within a construction site or similar area of expertise
• Strong track record of generating new business and meeting or exceeding revenue targets
• Excellent communication, negotiation, and stakeholder ‑ management skills
• Ability to build relationships with senior decision-makers
• Confident presenting to clients and facilitating meetings
• Data-driven mindset with strong analytical and reporting skills
• Highly motivated, proactive, and results focused
• Proficient use of CRM systems
• Selling into Local Governments is desirable
• Civil or Electrical infrastructure installations is desirable
• Customer Service NVQ in Construction skills or City in Guilds Certificate is desirable