Sr. Technical Program Manager - 10899

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
• Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Sr. Technical Program Manager at Coupa:

This role is responsible for ensuring that Product and Engineering teams consistently operate within the frameworks, standards, and practices that represent the Product and Technical Ops Operating Model and define how Coupa builds, delivers, and learns from its products.

This role focuses on institutionalizing discipline without bureaucracy - embedding the playbooks, rituals, and accountability

• Tools and Analytics Dashboards Support and Enhancement: Leverage your technical acumen (ideally including JavaScript, Google Apps Script) to support, maintain, and contribute to the enhancement of internally developed tools and dashboards used for program and release management. Build Analytical reports using standard visualization tools like Looker, Sigma, etc.
• Exceptional Proficiency in Google Sheets and Jira for Program Management: Demonstrate a very strong working knowledge of Google Sheets, utilizing advanced formulas, data manipulation, pivot tables, charting, and ideally Google Apps Script for automation and custom solutions. Possess a deep understanding of Jira for issue tracking, project planning, and the ability to effectively integrate Google Sheets with Jira data for insightful reporting and analysis.
• Release Management Expertise: Lead and manage the end-to-end release lifecycle for our software products, including meticulous planning, cross-functional coordination, proactive risk management, transparent communication, comprehensive tracking and reporting of release progress, and ensuring formal sign-off at key milestones.
• PMO Practice Implementation and Enforcement: Drive the adoption and consistent application of PMO methodologies, standards, and best practices across Product and Engineering teams. This includes defining processes, creating templates, providing training, and ensuring adherence.
• Process Governance and Compliance: Establish and maintain governance models for Product and Engineering processes across discovery, delivery, and adoption phases.Ensure governance mechanisms are automated, auditable, and visible through Jira, Confluence, and BI dashboards.
• AI Awareness and Insights: Bring a strong understanding of how Artificial Intelligence is shaping the software development landscape and proactively identify opportunities to leverage AI-driven tools and methodologies within program management.
• Continuous Improvement: Identify areas for process improvement within Product and Technology Operations and drive initiatives to enhance efficiency and effectiveness.

• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• Proven experience with about 8+years as a Technical Program Manager and overall 12+ years in a software development environment.
• Mandatory hands-on coding skills in JavaScript, Google Apps Script, or other relevant scripting languages.
• Desired to have hands-on experience on ReactJS and NodeJS. Also good to have working experience on workflow automation tools like n8n.
• Solid understanding of software development lifecycles (Agile, Waterfall, etc.).Excellent communication, collaboration, and interpersonal skills, with the ability to influence and build relationships across teams.
• Strong analytical and problem-solving skills, with a data-driven approach.