Senior Manager Partner Success EMEA - 11388

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

• Lead the selection, onboarding, activation and growth of implementation partners in collaboration with Partner Business Managers .
• Develop and implement partner-specific business plans focused on training, delivery capabilities, and pipeline development aligned with regional and vertical strategies.
• Build and maintain executive relationships with partners to accelerate their ability to position, sell, and deliver Coupa solutions.
• Educate partners on Coupa's delivery methodology to ensure alignment with expert services and staffing practices.
• Create partner scorecards, incorporating feedback for continuous improvement and performance management.
• Act as the primary liaison between partners and internal Coupa teams (Professional Services, Sales, Marketing, Product & Technology, and Finance).
• Collaborate with Partner Business Managers and practice leads to plan resource capacity and drive pipeline growth.
• Facilitate regular communication with partners to address project issues, enablement requirements, and documentation needs.
• Ensure partner readiness to transact with Coupa, including managing master service agreements (MSAs), hour submission processes, and invoicing.
• Promote cross-border collaboration among global partners to foster resource sharing and delivery consistency.
• Align regional partner enablement strategies with sales and services objectives.
• Regularly review and optimize the partner ecosystem to ensure strategic alignment and high-quality delivery.

• Bachelor's degree in business or related field.
• 5+ years of experience in software implementation, pre-sales, or partner development in procurement technology. Knowledge of Coupa solution stack and Procurement domain expertise experience is an advantage.
• Experience of Management Consulting / System Integrator practice workings (e.g. capability building, training, developing GTM offerings, market expansion, industry verticals, cross-selling, delivery oversight)
• Experience working in Middle East region, knowledge of local culture and language is a plus
• Customer-facing levels of professionalism with strong communication and presentation skills,
• Ability to build and nurture effective stakeholder relationships internally and externally
• Proven leadership and team-building abilities with a collaborative, results-driven mindset.
• Ability to manage multiple priorities and deliver in a fast-paced environment. Take initiative and ownership to improve internal processes and drive to results