Technical Program Manager
Technical Program Manager | Hybrid | Pune or Hyderabad
Role Overview:
This individual will play a key role in managing productrelease logistics, driving program excellence, and leading strategic processimprovement projects. The PMO will apply customer-centric operating practices,ensuring programs and products are designed with clear customer outcomes inmind and that initiatives deliver tangible value to stakeholders.
In This Role You Will:
Product Release Management
Oversee logistics for product releases, including process management, deployment planning, and stakeholder alignment.
Leverage key performance indicators and analytics to inform decision-making, proactively identify areas for improvement, and ensure release strategies are optimized based on data-driven insights.
Conduct regular program review meetings to assess progress, address obstacles, and maintain alignment across teams.
Compile and share weekly reports, sprint closure narratives, and other key program updates.
Manage release calendars and monitor adherence to established processes throughout the product lifecycle.
Serve as stakeholder liaison for release schedules, requirements, and review/sign-off processes.
Customer-CentricInitiative Leadership
Champion a customer-first approach to program and product delivery by beginning each initiative with a clear definition of intended outcomes and customer value.
Guide teams through the creation of vision documents, such as draft press releases and FAQs, before development work begins, ensuring alignment around problem statements, expected experience, and value proposition.
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Incorporate customer narratives and feedback into program reviews, strategic project planning, and process improvement efforts.
Lead the development and adoption of operating mechanisms that prioritize stakeholder and end-user perspectives at every stage of the program lifecycle.
Strategic Projects & Process Improvement
Lead root cause analysis and process redesign initiatives, establishing sustainable mechanisms for increased efficiency and self-sufficiency, and overseeing adoption and scaling of improvements across teams through structured change management.
Collaborate with cross-functional teams to identify opportunities for automation and operational excellence, aligning process enhancements with enterprise priorities to reduce risk and increase delivery predictability.
Establish and promote standardized frameworks, best practices, and governance models to drive consistent, effective project delivery.
Leverage key performance indicators, dashboards, and outcome measures to quantify success and continuously monitor impact of improvements.
Report progress, data-driven outcomes, and strategic recommendations to senior leadership and stakeholders, ensuring transparency and alignment with organizational goals.
You Have Got What it takes if you Have:
Analytical problem-solver with the ability to diagnose issues and propose actionable solutions.
Proactive leader, demonstrating operational discipline and drive for outcomes.
Skilled in juggling multiple priorities and adapting to a dynamic organization.
Able to inspire alignment and collaboration across technical and business teams.
#LI-Onsite
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Promote From Within
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Shadowing Opportunities
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program