Technical Instructional Designer (Assessment Programs)
Technical InstructionalDesigner (Assessment Programs) | Pune or Hyderabad | Hybrid
Location: India | Type: Full-Time | Experience Level: Mid-to-Senior
Summary
The Instructional Designer(Assessment Programs) supports and leads the design, development, and ongoingmaintenance of technical certifications, assessments, and learning materialsacross the Cornerstone Certification Program. This role contributes to the fulllifecycle of credential development, from Job Task Analysis (JTA), blueprintdesign, and item development through standard setting, LMS asset management,and recurring program operations, while also executing hands-on development andmaintenance tasks with a high degree of quality and accuracy.
This is a cross-functionalrole that draws on expertise in instructional design methodology, assessmentdevelopment, credentialing best practices, project execution, and stakeholdermanagement. The Instructional Designer (Assessment Programs) applies structuredprogram management practices and data-driven decision making to delivercredentials that carry genuine professional value across the Cornerstoneecosystem.
In This Role You Will
Certification Design andDevelopment
Participate in and support the design, development, and refresh of certifications and assessments, including Job Task Analysis (JTA), Minimally Qualified Candidate (MQC) profiling, examination blueprint design, item development, standard setting, and cut score determination, in alignment with industry credentialing standards
Review examination items and credential content for clarity, accuracy, cognitive level, alignment to blueprint specifications, and freedom from bias prior to deployment
Provide content direction and blueprint alignment guidance for the development of candidate-facing support materials
Content Maintenance andAccuracy
Execute ongoing certification maintenance activities, including content updates tied to product releases, item bank revisions, metadata and link corrections, and updates to Salesforce Knowledge articles to keep credentials current and accurate
Maintain content accuracy and integrity across all assigned certification assets and documentation
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Project and Program Management
Manage assigned certification development tasks and deliverables within established timelines, communicating progress and escalating blockers as needed
For senior-level assignments, own certification projects from inception to completion, managing timelines, deliverables, and stakeholder expectations across all phases of development
Program Documentation and SOPs
Maintain accurate program documentation related to assigned development activities, including task inventories, item records, blueprints, MQC profiles, cut score records, update logs, and SOPs
Develop and contribute to the validity evidence file and identify opportunities to improve documentation practices for scalability and consistency
Collaboration andCross-Functional Partnership
Partner with team members and stakeholders to ensure development activities are aligned with broader program strategy, stakeholder expectations, and delivery timelines
Operate with autonomy and accountability by proactively surfacing issues, communicating status updates, and managing multiple workstreams with minimal oversight across time zones
You Have Got What it Takes Ifyou Have
3-5+ years of experience in instructional design with a focus on assessment or credentialing programs, including demonstrated experience in exam item writing and development
Familiarity with credentialing best practices, assessment lifecycle management, and psychometric principles (e.g., blueprint alignment, item banking, standard setting)
3+ years of experience working within an LMS - creating, maintaining, and troubleshooting learning objects, assignments, and related program assets
Strong organizational skills with the ability to manage multiple tasks, priorities, and deadlines independently
Exceptional written and verbal communication skills - the ability to write with precision, professionalism, and clarity is essential, as a significant portion of collaboration occurs asynchronously across time zones
Strong process orientation - following established SOPs, identifying gaps, building new documentation, and driving continuous improvement
Critical thinking and problem-solving skills, with the ability to navigate ambiguity, surface issues proactively, and recommend practical solutions
Comfort operating in a global environment, including awareness of privacy, data security, and responsible data handling obligations
Aptitude to quickly learn new system functionality without requiring step-by-step instruction
Bachelor's degree
Background in HR technology, learning technology, enterprise SaaS, workforce transformation, or talent management
Preferred Qualifications
Hands-on experience with Cornerstone LMS, including learning object management, assignments, and reporting
Experience with Job Task Analysis (JTA) facilitation and cut score methodologies (e.g., modified Angoff)
Experience leveraging AI tools to identify operational inefficiencies and drive scalable process improvements
Master's degree in Instructional Design, Corporate Training, or a related field
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Promote From Within
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Shadowing Opportunities
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program