Partner Operations Analyst

Partner Operations Analyst

Role Overview

At Cornerstone OnDemand, we empower organizations and their people to grow and succeed through innovative learning and talent solutions. We are seeking an analytical and detail-oriented Partner Operations Analyst to support our Global Partner Organization.

In this role, you will help operationalize partner programs, enhance systems and processes, and deliver data-driven insights that enable partner success and revenue growth. You will work closely with Partner Managers, Sales, Marketing, and Revenue Operations teams to scale and optimize our global partner ecosystem.

In this role you will...

Partner Program Operations

• Support the execution and scaling of global partner programs, including development and tracking of execution plans.

• Translate strategic initiatives into operational workflows that drive consistency and scalability.

• Partner with regional and global stakeholders to ensure alignment and effective program rollout.

Analytics & Insights

• Build and maintain dashboards and reporting to measure partner performance, pipeline health, and program ROI.

• Analyze partner-sourced and partner-influenced revenue, attribution models, and funnel metrics.

• Provide actionable insights and recommendations to improve partner engagement and productivity.

Forecasting & Planning

• Support partner pipeline and revenue forecasting processes, including trend analysis and risk identification.

• Collaborate with Sales and RevOps teams to improve forecast accuracy and visibility.

Systems & Automation

• Administer and enhance partner-related workflows in Salesforce CRM, including opportunity tracking, reporting, and data governance.

• Support Partner Ecosystem Management (PEM) tools and processes.

• Identify and implement automation opportunities (e.g., Salesforce Flow, integrations) to streamline operations.