Billings Supervisor

The Billings Supervisor will be responsible for the assistance in the management of a team of Billings Specialists. The ideal candidate is a self-starter, able to multi-task, detail oriented, honest, hardworking, and able to interact with internal departments, management, and service providers on a daily basis. This candidate must be focused, intelligent, dependable, motivated and able to have fun.

In this role you will...

• Be responsible for planning and organizing a billing team, including, leading, building and mentoring
• Guides billing team actions by researching, developing, writing, and updating billing policies, procedures, methods, and guidelines
• Reviewing and managing service tickets and reviewing responses to ensure accuracy
• Ensures the accuracy of billing reports and metrics and uses the information to review productivity and accuracy of the billing team
• Consistently reviews the effectiveness of billing processes and makes recommendations for improvement
• Coordinate billing audit and compliance activities and validate adherence to SOX controls and other compliance guidelines
• Be responsible for the resolution of complex billing matters
• Maintain strong customer relationships to ensure the immediate resolution of problems as well as being responsive to future needs
• Review complex multi-year contracts and related sales orders
• Coordinate with various departments to support our monthly and quarterly close procedures

• B.S./B.A. in Business Administration, Accounting or Finance
• 3+ years of experience with at least 1 year of supervising/managing employees
• Must have strong critical thinking, written, and verbal communication skills
• Excellent understanding of Finance, with particular emphasis in Credit, Billing, and Collections (Accounts Receivable)
• Ability to work independently and is a team player
• Proven experience in working in a team under pressure to meet deadlines
• Proficiency in Excel and Word. Experience with Oracle and Salesforce is a plus