Spanish Interpreter - Prosper 2nd shift

Location:

Medical Center-Prosper

Department:

Case Management

Shift:
Second Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Spanish Interpreter will provide patients, families, visitors, and staff access to employees who accurately interpret via face-to-face encounters during designated hours. Spanish Interpreters are bilingual and proficient in English and Spanish with the ability to interpret health care information to and from Spanish-speaking patients/patients' families and Medical Center health care providers. Will act as a language liaison between the patient, family, and staff in support of the medical plan of care. Facilitates acquisition of Interpreter services for non-Spanish languages (via OPI/over the phone, VRI/video remote interpreter and/or contract services).

• High School diploma or equivalent.
• 1-2 years of experience working in a healthcare setting preferred.
• Current knowledge of medical terminology and procedures.
• Previous interpretation/translation experience (preferred).
• Ability to precisely and accurately translate critical medical information from English to the patient's native language.
• Strong interpersonal skills, flexibility, and customer service orientation.
• Excellent communication and active listening skills.
• Ability to maintain confidentiality of records and information.
• Ability to interact and communicate with people in-person and over the telephone, often in stressful situations.

• All selected applicants are tested prior to an offer being made to determine their Spanish proficiency level and must test at a proficient level to qualify. Testing will be administered by a contracted testing service. Spanish proficiency levels are verified as part of the employee's annual review.
• Basic Life Support (BLS) Certification for Health Care Providers is required within 30 days of employment and must be maintained.