Unclaimed Asset Coordinator

JOB DESCRIPTION

Location: Bristol (Hybrid)

In this position, you'll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

At Georgeson Asset Reunification, we help organisations reconnect with individuals who may be entitled to unclaimed cash or company shares, often former investors or customers. Through detailed research and specialist tracing techniques, we locate lost and dormant account holders and guide them through the process of reclaiming their assets. To date, we've reunited 1.5 million people worldwide with more than £1 billion in unclaimed cash and shares.

Georgeson, a trading name of Computershare Investor Services PLC, is part of a global leader in transfer agency and share registration. Computershare is recognised for its expertise in employee equity plans, proxy solicitation, mortgage and loan services, corporate governance solutions, and shareholder communications, making us a trusted partner across the UK and beyond.

A role you will love

As an Unclaimed Asset Coordinator, you'll oversee the end to end asset reunification process, combining research, customer support, and accurate case management. You'll work directly with asset holders, conduct detailed tracing activities, and ensure each claim progresses smoothly from start to finish. Your role is key in helping individuals reclaim what they're entitled to.

Key responsibilities include:

• Conducting detailed research campaigns to verify asset holder information and locate individuals
• Advising asset holders on their unclaimed assets and guiding them through the claims process
• Handling inbound and outbound calls to support claimants and address queries
• Managing a caseload of research tasks using various databases and tracing tools
• Participating in outbound calling campaigns to engage asset holders
• Updating and maintaining accurate data within our in house systems
• Supporting additional administrative or operational duties as needed

Salary, location and hours

This hybrid role involves 3 days in the office and 2 days working from home, with a 35-hour work week, Monday to Friday. Starting salary is £27,000, dependent on experience and interview performance. Candidates must live within an hour's commute of our Bristol office (BS13 8AE).

What will you bring to the role?

We're looking for a proactive individual who shows strong initiative and can confidently gather and analyse information from a variety of sources. Politeness and confidence on the telephone is essential, along with strong written communication skills. Below are the key skills and desirable experience we're seeking:

• Skilled in gathering and analysing information from various sources.
• Capable of prioritising workloads, meeting strict deadlines, and adhering to procedures and regulations.
• Meticulous eye for detail, excellent written and communication skills
• Proficient in using a PC, including Excel and Word
• Motivated, energetic and an enthusiastic team player
• Target driven and results orientated

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle

Health and wellbeing rewards that can be tailored to support you and your family

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Client-provided location(s): Bristol, United Kingdom

Job ID: Computershare-10903

Employment Type: FULL_TIME

Posted: 2026-02-27T18:40:48