Unclaimed Asset Coordinator

JOB DESCRIPTION

Location: Bristol (Hybrid)

In this position, you'll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

At Georgeson Asset Reunification, we help companies reconnect with individuals who may be entitled to unclaimed cash or company shares, often former investors or customers. Through thorough research, we locate lost and dormant account holders and provide them with the guidance needed to claim their assets. So far, we've reunited 1.5 million people globally with over £1 billion in unclaimed cash and shares.
Georgeson, a trading name of Computershare Investor Services PLC, is a global expert in transfer agency and share registration. Computershare excels in employee equity plans, proxy solicitation, mortgage and loan services, and communications, along with other financial and governance services, making us a trusted UK partner.

A role you will love

As an Unclaimed Asset Coordinator, you'll oversee the entire asset reunification process. Conduct thorough research campaigns to verify asset holder data and locate individuals. You'll also advise asset holders about their unclaimed assets and support them throughout the claims process.
You'll handle inbound and outbound calls to assist with the claim process and address queries. Managing a caseload of research, you'll use various databases to locate asset holders and participate in outbound calling campaigns. Accurate data updates on our in-house database are essential, and you may have additional duties as needed.

What will you bring to the role?

We're seeking a proactive individual who demonstrates initiative and can effectively gather and analyse information from various sources. Politeness and confidence on the telephone are essential, along with strong written communication skills. Here are the skills and desirable experience we're looking for:
• Skilled in gathering and analysing information from various sources.
• Capable of prioritising workloads, meeting strict deadlines, and adhering to procedures and regulations.
• Meticulous eye for detail, excellent written and communication skills
• Proficient in using a PC, including Excel and Word
• Motivated, energetic and an enthusiastic team player
• Target driven and results orientated

Working hours, Location & Salary