Transaction Processor I
JOB DESCRIPTION
Transaction Processor
Location: Calgary (In Office)
In this office-based position you'll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.
We give you a world of potential
Are you someone who thrives on accuracy, consistency, and delivering high-quality outcomes in a fast-paced environment? You'll be joining our Account Recordkeeping team within Global Core Operations, an area that supports multiple business lines by processing critical shareholder transactions that must be completed accurately, compliantly, and on time.
Account Recordkeeping plays a key role in ensuring shareholder instructions are executed in line with internal procedures, regulatory requirements, and client service level agreements. As a Transaction Processor I, you'll be part of a team that delivers dependable service across our global footprint, supported by structured training and clear progression opportunities.
At Computershare, we're proud of our caring, down-to-earth culture - something we call Being Purple. It's about doing the right thing, working together, and striving for excellence while supporting one another to grow and succeed.
A role you will love
In this role, you'll be responsible for reading, interpreting, and executing shareholder instructions across a defined set of transaction types. You'll apply established processing rules and procedures to ensure transactions are completed accurately and within required timeframes.
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You'll work with both financial and non-financial transactions that can range from small routine requests to high-value, time-sensitive activities. Accuracy, attention to detail, and adherence to procedures are critical, as the work you do has a direct impact on customer outcomes and service delivery.
A typical day could include:
- Reviewing shareholder instructions and legal documentation for completeness and compliance
- Processing account maintenance, transfers, purchases, sales, and other shareholder-initiated transactions
- Entering transactions into processing systems in line with productivity and quality standards
- Reviewing daily procedural updates and processing feedback
- Escalating complex or non-standard requests in accordance with documented procedures
- Completing required training and compliance activities
- Supporting peak processing volumes, including overtime when required
You'll begin at Tier I, learning a defined set of transactions through a structured training program, with the opportunity to progress to Tier II as your skills and experience develop.
What will you bring to the role?
We're looking for someone who brings a strong focus on accuracy, reliability, and teamwork. To be successful, you'll have:
- Essential skills Strong attention to detail and accuracy
- Ability to read, interpret, and follow written instructions and procedures
- Comfort working in a regulated, deadline-driven environment
- Good written communication skills for documentation and internal correspondence
- A dependable and consistent approach to work quality and productivity
Rewards designed for you
- Flexible work to help you find the best balance between work and lifestyle
- Health and wellbeing rewards that can be tailored to support you and your family including paid time off, observed holidays, and vacation pay
- Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well
- Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future
- And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
Preferred Experience in financial services, securities, or banking (helpful but not required)
Previous experience in transaction processing, operations, or administrative roles
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
ABOUT THE TEAM
Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion