Senior Operations Specialist
JOB DESCRIPTION
Location: Zurich, Switzerland (Hybrid)
In this position, you'll be based in the Zurich, Vulkanstrasse office for a minimum of three days a week, with the flexibility to work from home for part of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
Are you looking to take the next step in your career within a truly global organisation? Do you excel in analytical problem-solving, enjoy working with financial data, and thrive in a role where accuracy and attention to detail are essential? If so, this could be the opportunity you've been waiting for.
Client Asset Management (CAM) is the department within Equatex AG (part of the Computershare group) that is responsible for the monitoring of cash movements and securities transactions.
We are seeking a Senior Operations Specialist to join the team, someone who will take ownership of their assigned clients and ensure that daily reconciliations of cash and securities holdings are completed accurately, efficiently, and in line with regulatory and operational standards.
A role you will love
As a Senior Operations Specialist, you'll support smooth daily operations by resolving cash and stock discrepancies, maintaining accurate equity plan data, and acting as a subject-matter expert across reconciliation processes. You'll help drive operational quality, support team development, and contribute to continuous improvement.
- Resolve cash and stock breakages identified during daily reconciliations through JIRA, email, and direct client communication.
- Monitor key lifecycle events for equity and deferred plans and maintain accurate plan data on the EquatePlus platform.
- Provide subject-matter expertise across reconciliation and non-reconciliation processes, including support for corporate actions.
- Analyse break trends, identify root causes, and recommend system or process enhancements.
- Ensure high-quality operational service aligned with Compliance and Risk standards.
- Contribute to operational projects and continuous improvement initiatives.
- Train new team members using established processes and documentation.
What will you bring to the role?
We're looking for someone diligent, organised, and confident working with detailed financial information.
You'll bring:
- Several years' experience in Finance or Banking Operations
- Experience with equity plans or custody (a plus)
- Strong MS Office skills and SQL experience
- Analytical ability with a focus on root cause analysis
- Confidence making decisions under time pressure
- Fluent English; German is a strong advantage
And you'll thrive if you are:
- Highly detail-oriented and well-organised
- Comfortable working with numbers and managing multiple tasks
- Clear and confident in your communication
- Collaborative and supportive
- Calm and methodical when solving issues
Rewards designed for you
Global opportunities. Everyone here has the opportunity to grow through on-the-job training, access to comprehensive learning resources and career development support.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Health and wellbeing rewards that can be tailored to support you and your family including accident insurance and income protection.
Save for your future. We will support you along your retirement savings journey.
Extra rewards ranging from recognition awards to transport and child allowances.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
ABOUT US
We're experts in managing compensation plans for global businesses. We partner with some of the world's leading companies, delivering employee incentive schemes across borders, languages, and currencies.
Equatex is part of the Computershare group, a world leader in financial administration with over 12,000 employees across 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.
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Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion