Senior KYC Manager
JOB DESCRIPTION
Location: Wanchai, Hong Kong
In this office-based position you'll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.
We give you a world of potential
The KYC team in Hong Kong handles CDD process for different business units and different type of requests, such as new client on-boarding, trigger event, periodic review, etc.
We are currently recruiting for a Senior KYC (Know Your Customer) Manager to join the HK KYC team. This role will assist the different business lines in our Hong Kong office - Share Registry, Employee Share Plans, Corporate Governance etc. to conduct and maintain a KYC profile for each of our clients (over 1,000 clients), in accordance with several regulations and guidelines issued by the Securities & Futures Commission (SFC) and Company Registries (CR).
The Senior KYC Manager role operates within this division at a local level. It is an essential role where the incumbent needs to ensure that KYC information of customers are accurately collected and verified in accordance to the Computershare group policy and procedures, internal team procedures and regulatory guidelines.
A role you will love
The Senior KYC Manager is expected to be capable of handling and reviewing KYC documentation and conduct name screening independently and completing the requests with agreed timeframes. The jobholder will work closely with various business units to ensure that KYC information of customers is accurately collected, verified, and maintained.
Some other key accountabilities will include:
• Perform name screening on client and connected parties.
• Review the completeness, accuracy and consistency of KYC documents and risk assessment form of client to ensure adherence to the Group Policy and Procedures, team procedures and regulatory guidelines.
• Ensure proper approval has been obtained according to the group policy and procedure.
• Handle and review ongoing name screening alerts.
• Provide constructive advice to business units on the enquiries related to KYC documentations, client profile update and KYC process. Serve as key contact points for KYC documentation and liaise with relevant stakeholders when required.
• Respond and clear queries from Business units/ Operation/ Compliance on a timely manner.
• Initiate / Support to liaise with relevant parties, e.g. Risk & Compliance, Operation, Legal, Business units, etc. in streamlining existing processes to maximize productivity and efficiency within the team.
• Arrange and attend the regular meeting with different stakeholders, including Business units, Risk and Compliance, etc.
• The Senior KYC manager will not directly supervise or manage others but may provide support and guidance to other team member within the team. This may involve undertaking a mentoring role, coordinating tasks and/or checking on completion and quality of work. The role may also involve supporting continuous improvement projects which will be small/medium in scope and size.
• Perform other ad hoc tasks as assigned by Team Head and/or Division Head.
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What will you bring to the role?
You are a Bachelor's degree holder and bring at least 10 years of experience in a similar capacity e.g. KYC, Client Onboarding, AML and strong knowledge in sound of KYC requirement and regulations, such as SFC/ TCSP/ AML regulations with a Solid understanding on using World-Check application. It would be ideal and preferred if you have experience in handling end-to-end execution of user test plan.
You will have a good understanding of work routines and procedures used to support the KYC process. The role will operate within defined operational procedures, which require proficient knowledge and awareness of how to apply them. Knowledge for the role will be acquired through job training and experience.
Some other key skills required for the role:
• Fluency in Cantonese, English and Mandarin.
• Proficient in MS Office Suite of products including Word, Excel, and MS PowerPoint.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet deadlines. Proactive and self-motivated.
• Proactive approach to work, willing to take initiative and follow through with delivery.
• Competent in managing discussions with internal stakeholders to provide advice on documentation and KYC requirement.
• Review documentations independently and ensure it meets the regulation and internal requirement.
• Articulate complex problems in a structured way to internal stakeholders (e.g. Business units, Risk and Compliance), drive conversations and provide suggestion with rationale.
• Provide advice based on procedure, best practice and previous experience.
• Excellent attention to detail.
• Ability to drive and influence changes in delivery of project milestones and implementation.
• Influencing internal stakeholders to achieve outcomes that are desirable to the company.
• Ability to communicate effectively with internal stakeholders, to get buy-in and alignment on solutions and outcomes that are desirable to the company.
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
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ABOUT US
Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
ABOUT THE TEAM
Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion