Senior Implementation Specialist

JOB DESCRIPTION

Location: New Jersey, Edison NJ, Toronto, Vancouver or Calgary - Hybrid

In this position, you'll be based in the Edison, Jersey City or any of our Canadian offices for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Ready to make a real impact from day one? Join our New Business Implementation team as an Implementation Specialist, where you'll work within our Operations team and collaborate across departments to drive continuous improvement in our North America Plan Managers business.

A role you will love

The Senior Implementation Specialist role will work collaboratively across departments and teams with a focus on platform configuration activities.

Some of your key responsibilities will include:

• Performs plan platform configuration activities and serves as a resource to the business as a subject matter expert on platform configurations
• Conducts testing of new/changed systems
• Monitors work-order ticket requests and responds to questions from requestors in a timely manner
• Collaborate with business analysts, product owners, and stakeholders to clarify requirements and data needs
• Write complex SQL queries (SELECT, JOINs, subqueries, CTEs, window functions)
• Identify data resources, tables, and relationships required to fulfil business requests

What will you bring to the role?

As a Senior Implementation Specialist, you'll bring a solid understanding of technical systems and operational procedures that support employee share plans, along with the ability to apply this knowledge effectively through on-the-job experience. Your attention to detail, evaluative judgment, and ability to resolve problems within defined policies will be key to delivering high-quality results.

Other key skills required for the role include:

• Bachelor's degree with Computer Science, Information Systems, Data Analytics, or related field
• Previous experience in a role requiring technical proficiency of systems
• Familiarity with Agile/Scrum environments
• A collaborative mindset to support cross-team initiatives and continuous improvement projects
• Medium to high level of proficiency in Microsoft Office products, particularly Excel
• Effective written and verbal communication skills
• Well organized

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Compensation. The base pay range for this role is USD $58K - $80K. This base pay range is specific to the New Jersey locations and may not be applicable to other locations. The base pay range for this role is CAD $70K - $80K.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

ABOUT THE TEAM

Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.

Client-provided location(s): Vancouver, Canada, Toronto, Canada, Montreal, Canada, Jersey City, NJ, Edison, NJ, Canada

Job ID: Computershare-10854

Employment Type: FULL_TIME

Posted: 2026-04-29T18:52:23