Relationship Manager

JOB DESCRIPTION

Location: Dublin (Hybrid)
In this position, you'll be based in the Dublin office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

This is an exciting opportunity to join an ambitious, market leading organisation with a strong global presence. You'll benefit from clear progression pathways, role variety, and ongoing opportunities to develop and expand your skills. If you're a result driven business development or sales professional, confident engaging with senior leaders and driving commercial impact, this role offers an excellent next step in your career.

Working within our Share-Plans business, the Relationship Manager will take strategic ownership of a portfolio of large and complex client relationships, using effective relationship management to deliver exceptional outcomes. You'll represent the business with credibility and professionalism. Acting as a trusted partner and key point of contact, the role will focus on strengthening client partnerships while proactively identifying, securing, and maximising revenue opportunities.

A role you will love

As a Share Plans Relationship Manager, you will be accountable for building and maintaining strong relationships with a portfolio of clients and key internal stakeholders. Operating in a high-performance culture, you will confidently navigate the organisation at all levels, driving quality and consistency across service delivery. You will establish credible, trusted partnerships with clients through regular engagement, with a clear focus on achieving client retention. In parallel, you will proactively identify and deliver upsell and cross sell opportunities with clients. Key responsibilities include, but are not limited to:

• Deliver exceptional client outcomes by managing client actions, resolving issues through creative solutions, and maintaining high levels of satisfaction across your portfolio
• Drive commercial growth by proactively identifying and maximising new and existing revenue opportunities, contributing to EBITDA performance
• Provide insight and influence through the delivery of high quality presentations, financial analysis, costings, and trend identification for internal and external stakeholders
• Act as a trusted advisor and role model, supporting governance and compliance, maintaining accurate client data, sharing subject matter expertise, and identifying efficiencies and synergies across the wider business

What will you bring to the role?

We're looking for an experienced, client focused professional with strong commercial acumen and financial understanding, ideally within share plans or a regulated environment. Skilled at driving business development, identifying profitable opportunities, and building trusted relationships while navigating complex stakeholder needs and maintaining product integrity. Here are other essential requirements:

• Industry and commercial expertise, ideally within benefits or share plans, with a results driven approach and strong adherence to professional best practice
• Strong analytical capability, including experience designing costings, financial models, and interpreting data to support decision making
• Proven delivery and stakeholder skills, with significant experience in project and risk management, negotiation, influencing, and confident networking at events and conferences
• Well qualified and flexible, educated to degree level or equivalent (ICSA desirable), with the ability and willingness to travel as required
• Confident user of the full Microsoft Office suite of tools

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Client-provided location(s): Dublin, Ireland

Job ID: Computershare-10691

Employment Type: FULL_TIME

Posted: 2026-02-06T18:41:16