People Support Consultant
JOB DESCRIPTION
Location: Bristol (Hybrid)
In this position, you'll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
Are you looking to build a career in HR while gaining exposure to a global organisation? We're looking for a People Support Consultant to join our Shared Services People team.
This is a fantastic opportunity to develop your HR knowledge in a varied role where you'll support employees and managers with a wide range of people-related queries and processes. Working alongside experienced HR professionals, you'll gain insight into different areas of the People function and develop skills that can support future career progression.
You'll be joining a friendly and collaborative global team that values learning, initiative and great service, making this an ideal opportunity for someone looking to grow their HR career.
A role you will love
As a People Support Consultant, you'll play a key role in delivering a positive employee experience by providing day-to-day support to employees and managers across the business.
A large part of your role will involve managing enquiries through our HR helpdesk, investigating queries and providing clear, accurate guidance on policies and processes. You'll also support a variety of employee administration activities, including onboarding, employee changes, leavers, references and HR letters.
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Working closely with colleagues across the wider People team, you'll help ensure queries are resolved efficiently while maintaining high standards of accuracy, compliance and customer service.
Key responsibilities include:
- Managing and resolving employee and manager enquiries through the HR helpdesk
- Supporting employee lifecycle administration including onboarding, employee changes and leavers
- Preparing references, HR letters and other employee documentation
- Providing guidance on HR policies, processes and systems
- Identifying opportunities to improve processes and ways of working
No two days are the same, making this a great role for someone who enjoys variety, problem-solving and learning new things.
What will you bring to the role?
We're looking for someone who is organised, proactive and eager to learn. You'll be comfortable managing competing priorities, investigating queries and communicating confidently with a variety of stakeholders.
You'll bring:
- Experience in administration, customer service or HR administration
- Strong written and verbal communication skills
- Excellent organisation and attention to detail
- Confidence using Microsoft Office applications, including Excel
- The ability to prioritise workloads and manage multiple tasks effectively
- A collaborative approach with the confidence to work independently and use your initiative
In return, you'll gain hands-on experience in a fast-paced HR environment, exposure to a broad range of people processes and the opportunity to continue your professional development, including potentially working towards a related CIPD qualification.
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle
Health and wellbeing rewards that can be tailored to support you and your family
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
ABOUT THE TEAM
Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion