Oracle Cloud Ops Engineer

JOB DESCRIPTION

Location: Edinburgh, Bristol

In this position, you'll be based in the Edinburgh or Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare have a very exciting opportunity for an Oracle Cloud Ops Engineer to join our team in Edinburgh or Bristol.

Why is this role exciting when there are so many other positions in the market? Well, there are a few things that make this role stand out:

• Our leadership team are entirely invested continually developing and training our staff, so you will have the opportunity to continue learning and progressing.
• This is a brand-new role in a new team, meaning you will be shaping how we operate and will make a meaningful impact from day one.
• We encourage a flexible working environment to allow you to work the way that suits you best.

Interested? Keep on reading to find out a bit more about what you'll be doing, and the type of person that we're looking for.

A role you will love

As one of our Oracle Cloud Ops Engineers you will work within the technology department and be responsible for the operational support, maintenance, and deployment of Oracle Cloud applications and related infrastructure.

As the Cloud Ops Engineer, you will work closely with the Cloud Ops Lead, vendor teams, and internal stakeholders to ensure high availability, security, and performance of cloud environments, leveraging automation tools and best practices to drive operational excellence.

Some other key responsibilities:

• Provide L2/L3 support for Oracle Cloud applications (such as Fusion, CRM on Demand, Eloqua), investigating and resolving incidents and service requests promptly to ensure system availability and performance.
• Participate in release and deployment activities for Oracle Cloud apps, ensuring changes are implemented effectively, safely, and in accordance with change control processes.
• Perform regular monitoring, health checks, and maintenance of cloud environments to proactively identify and resolve issues, ensuring reliability, security, and optimal performance.
• Action and complete service requests, including user access provisioning, configuration changes, and routine operational tasks.
• Conduct root cause analysis for recurring or high-impact issues, document findings, and implement long-term solutions to prevent recurrence.
• Work closely with the Cloud Ops Lead, vendor teams, and internal technical teams to escalate and resolve complex issues, ensuring clear communication and prioritisation.

What will you bring to the role?

As this is a technical role, you will need to have experience working in a similar Oracle Cloud Ops role ideally within a large complex business. In this role, you will need to have excellent communication and stakeholder engagement skills to effectively work with other team members, vendors and cross functional stakeholders.

You will need to have a strong understanding of Cloud Infrastructure concepts, integration environments, and vendor management.

Some other key skills you will have:

• Understanding of Oracle Fusion HCM, ERP, EPM, CRM on Demand, Eloqua, and related Oracle cloud platforms.
• Knowledge of release planning, deployment management, and change control for cloud applications.
• Familiarity with user provisioning, role-based security, and compliance requirements.
• Experience with automation platforms (such as Rapid4Cloud) for functional deployments and operational tasks.
• Proficiency in L2/L3 support processes, operational troubleshooting, and service request fulfilment.
• Experience supporting cloud-based enterprise applications, particularly Oracle Cloud platforms (Fusion, EPM, CRM on Demand, Eloqua).
• Exposure to coordinating and executing release and deployment activities for cloud applications, with an understanding of change control and auditability.

If this role sounds like what you're looking for, and you want to be part of an organisation that focuses on our employees', please apply today!

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle

Health and wellbeing rewards that can be tailored to support you and your family

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

#LI-Hybrid

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

ABOUT THE TEAM

Our Technology Services team is a place where new ideas and approaches are welcomed, and every individual is equipped and empowered to create change. We're a rapidly evolving and diverse global business and there is always something to learn, opportunities to explore and a broad range of career paths to progress along.

Client-provided location(s): Bristol, United Kingdom, Edinburgh, United Kingdom

Job ID: Computershare-10080

Employment Type: FULL_TIME

Posted: 2026-01-14T18:40:02