Operations Manager - Awards and Vesting

JOB DESCRIPTION

Location: Bristol (Hybrid)
In this position, you'll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

This is a high impact leadership role at the heart of our Europe, Middle East, and Africa (EMEA) Plan Administration function, where you'll take ownership of delivering Award's & Vesting's across employee share plans.

You'll lead a team of up to 10 Plan Specialists, working within a wider community of around 70 colleagues, and play a critical role in delivering complex, time sensitive award and vesting events accurately and on schedule. With strong visibility and real influence, you'll help shape how activity is delivered across multiple countries.

You'll partner closely with senior stakeholders, client teams and operational peers, this role is based in Bristol, with occasional travel to London, Barcelona and Warsaw. The role also offers genuine development opportunities, including support towards formal project management qualifications.

A role you will love

This is a hands on leadership role in a fast paced, high pressure environment where every day is different, and the pace is set by the vesting calendar. You'll be at the centre of delivery, balancing people leadership with operational ownership as priorities shift throughout the year.

You'll lead, coach and develop your team through peak delivery periods, managing performance, resourcing and engagement, while also overseeing complex vesting events planned well in advance. Alongside day to day delivery, you'll manage controls and stakeholder communications and play an active role in driving continuous improvement across the operation.

You'll be responsible for:

• End to end delivery of award and vesting events across multiple plans
• Acting as an escalation point for complex issues or critical incidents, taking decisive action when priorities shift
• Managing data, deadlines and communications for internal and external clients
• Supporting process improvement and operational discipline
• Working collaboratively across sites and teams to ensure consistent delivery

The year naturally divides into:

1. Peak delivery periods with intense deadlines
2. Stabilisation and review, resolving issues and improving processes
3. Forward planning, preparing for the next vesting season

What will you bring to the role?

The ideal candidate will be an experienced people manager who thrives in a demanding operational environment, confident making decisions under pressure and taking ownership of outcomes. You'll bring strong communication skills, a collaborative mindset and the ability to lead, motivate and develop teams through high impact delivery cycles, while constructively challenging ways of working and contributing to the wider leadership group.

We are looking for someone with:

• Proven people management experience in a fast paced, deadline driven environment
• Strong decision making, prioritisation and problem solving capability
• Clear, confident communicator who remains calm and credible under pressure
• Collaborative leader with the confidence to challenge norms and influence others
• Experience in award's & vesting's, employee share plans, financial services or other regulated operations (desirable)
• Exposure to project or change management and working with geographically dispersed teams (desirable)

You don't need to have everything already. We're particularly interested in leaders with the right mindset, people management capability and a clear plan to build any technical knowledge gaps.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle

Health and wellbeing rewards that can be tailored to support you and your family

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

We're unable to offer UK visa sponsorship for this role, so we're looking for candidates who have the legal right to work in the United Kingdom.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

ABOUT THE TEAM

We're a leading provider of employee share plans. We partner with many of the world's biggest brands to offer their employees the chance to invest in the future of their company and help them to manage these investments day to day. With over 35 years of experience and expertise, we're an industry leader. Every member of our team plays an important role in bringing to life employee share plans, providing innovative solutions and assisting our clients with their complex regulatory requirements.

Client-provided location(s): Bristol, United Kingdom

Job ID: Computershare-11203

Employment Type: FULL_TIME

Posted: 2026-04-14T18:39:57