Learning Consultant
JOB DESCRIPTION
Location: Minneapolis MN or Columbia MD (Hybrid)
In this position, you'll be based in the Minneapolis MN or Columbia MD office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
Learning Consultants are responsible for executing on the four-core work processes: Learning Needs Analysis, Design, Development/Delivery and Evaluation. In partnership with business stakeholders, and with support from their Team Leader/Manager and/or Project Manager, Learning Consultants implement performance solutions for the global business unit they are supporting.
Some of your key responsibilities will include:
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- Partner with our business stakeholders and subject matter experts to identify current and needed skills for employees to perform successfully in their role
- Contribute to the design, development, deployment, maintenance and evaluation of learning and performance support solutions for the global business unit
- Work with the rest of the team to ensure our current learning and performance solutions remain relevant and continue to help our people be successful
- When required, facilitate in-class or virtual workshops, ensuring we provide an engaging and inclusive environment
A role you will love
Calling all future Learning and Development Professionals!
Computershare has an amazing opportunity for a Learning Consultant to join our team.
This is an exciting opportunity for a People focused individual to embark on a journey that will give you the opportunity to get involved in a large variety of exciting projects, using your content creation skills, while adding value to the transformation agenda of a global, People team!
The Global Talent, Learning & Development (TL&D) Team provides support to Computershare globally, providing services across learning and development, diversity and inclusion and talent and performance management. As part of the Global TL&D team, the Global Operational and Technical Training Team partner with the business to successfully deliver learning and performance solutions across new hires, upskilling and key project work. In all our activities, we look to reduce time and cost to competency, improve quality and reduce attrition. We aim for service excellence and create an inclusive environment where diversity is valued. As part of a Global Team, Learning Consultants have opportunities to work with colleagues dispersed across time zones as they support operational and technical initiatives critical to the success of the business.
If you have a passion for helping others learn, and a desire to be part of a globally diverse team, then you need look no further for your next opportunity!
What will you bring to the role?
As you've probably gathered by now, we are looking for someone with a real passion for learning and an eagerness to share that passion with others; a proven ability to understand and convey business priorities, influence, and gain leadership commitment to get the best outcome.
Other key skills required for the role include:
- Demonstrates effective written and verbal communication skills. Highlighting the ability to effectively impart complex information to different levels of employees across the global business.
- Experience using digital or eLearning Authoring tools (e.g. Storyline) Video Editing (e.g. Camtasia) and Learning Management Systems (LMS)
- Fluent with adult learning strategies, instructional design theories for instructor-led and digital formats and evaluation methodologies
- Some experience with virtual training delivery and design
- Ability to adapt quickly to a fast paced and changing environment to support the delivery and maintenance of performance support solutions
- Ability to confidently interact and discuss with employees across the organization the value the Global TL&D team brings to them and the organization
Preferred but not essential:
- ATD (Association for Talent Development) or CPLP (Certified Professional in Learning & Performance) or ALFA (Action Learning Facilitation Award) or equivalent
Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture
Health and well-being rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans
Invest in your future with 401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
Compensation. The typical base pay range for this role is $54,238 - $65,000/yearly. This base pay range is specific to Minnesota and may not be applicable to other locations.
Computershare will use data analytics and artificial intelligence systems to help recruiters analyze and assess candidate and application information. These systems make our application and review process more efficient and assist our team in identifying candidates based on professional qualifications, skills and experience commensurate with the role applied for. All outputs from the systems are evaluated by our recruiters and are not the sole source of whether to consider a candidate for employment.
#LI-Hybrid
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
ABOUT THE TEAM
Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion