HR Rewards & Benefits Operations Specialist
JOB DESCRIPTION
Location: Bristol (Hybrid)
In this position, you'll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
This is a great opportunity to join us on a 12-month fixed-term contract based in our Bristol office, UK. We're looking for a HR Rewards & Benefits Operations Specialist to join our global People Experience Hub within Shared Services. You'll be part of a collaborative, cross-trained team supporting employees worldwide and ensuring a smooth and positive experience across benefits, pensions, and recognition programmes.
This is a project-based, cyclical role where no two periods look the same. You'll play a key part in delivering core reward activities while helping to enhance processes and systems, including SharePoint and broader reward programme delivery. Alongside this, you'll work extensively with reward data, ensuring accuracy across systems, supporting reporting requirements, and using insights to improve processes and inform decision-making.
A role you will love
This is a varied, fast-paced role where you'll take ownership of both day-to-day reward operations and key projects. You'll play an important role in delivering high-quality reward services while contributing to continuous improvement and overall team success.
In this role, you will:
- Manage reward administration activities, including benefit changes, vendor queries, and invoice processing in partnership with Finance and external providers
- Support employees and managers with reward-related queries, ensuring a high-quality and timely service
- Support and deliver key projects, including cyclical reward events like benefit enrolment windows and system/process enhancements
- Work with reward data to produce reports, validate information, and ensure accuracy across systems such as Oracle Fusion
- Participate in testing within the Reward Centre of Excellence and contribute to improving tools and ways of working
- Act as a delegate for your manager, joining stakeholder calls, sharing ideas, and constructively challenging to drive the best outcomes
You'll also provide coaching and support to less experienced team members, helping to build capability and maintain a high-performing, collaborative team environment. You'll be encouraged to share ideas and play an active role in shaping improvements.
There are naturally busy periods aligned to reward cycles and deadlines, alongside detailed administrative and data-focused tasks. However, this is balanced by the opportunity to work independently, influence decisions, and make a meaningful impact on how reward services are delivered and experienced by employees.
What will you bring to the role?
You'll bring a strong operational mindset, a high level of accuracy, and the ability to build effective relationships with stakeholders. Key to this role is being an effective communicator, capable of building relationships across departments and regions.
We're looking for someone who is professional, focused, and engaged, with a positive attitude and strong work ethic. You'll be confident presenting yourself in a hybrid environment and comfortable contributing in meetings.
Key skills and experience include:
- Experience in HR administration, reward, or benefits (essential or strongly preferred)
- Strong organisational skills and attention to detail
- Confidence working with systems and handling data accurately
- Strong Excel capability, including pivots, lookups, and formula-based analysis
- Ability to manage multiple priorities in a fast-paced environment
- Ability to challenge constructively and communicate with confidence
- A proactive, solutions-focused approach with a willingness to learn and adapt
You'll thrive in this role if you enjoy working in a people-focused HR environment while also developing your analytical skills. This is a great opportunity to build your experience in reward, combining operational delivery with data insight, within a supportive and forward-thinking team.
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle
Health and wellbeing rewards that can be tailored to support you and your family
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
ABOUT THE TEAM
Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.
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Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion