Communications Specialist
JOB DESCRIPTION
Communications Specialist
Location: Bristol (Hybrid)
In this position, you'll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex
We give you a world of potential
Computershare is global leader in its sector renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers.
A role you will love
Reporting to the Communications Delivery Manager, the major responsibility of the Communications Delivery Specialist is project-based work relating to shareholder communications. This includes using internal software to create or decide to create statements, emails and letters and liaising with other areas of the business to define requirements.
Key Responsibilities
- Deliver projects to the highest level of quality.
- Email accurate mailings and broadcasts for CPM using multiple systems
- Liaison with clients inc. written communication and Teams calls
- Management of internal stakeholders and working with team members to drive change
- Providing evidence of benefits and improvements made by Communications Delivery
- Ensure you follow the project governance and internal processes, policies and controls. Advisory emails implemented
- Report any breaches or incidents, then subsequently assess and plan in place to avoid future occurrences
What will you bring to the role?
The successful individual will be a qualified accountant possessing a strong technical background, ideally obtained from several years in Practice, alongside direct industry experience. You will have already gained management experience in a large complex organisation or be ready to take on a management role within a Global Financial Services business.
Key attributes
- Experience in the financial services industry, with specific experience working in share plans or financial compensation environment is preferable
- Passionate about customers, with evidence of championing and maintaining strong delivery to a large client and customer base.
- Experience of liaising with both internal and external stakeholders, preferably in a complex regulatory environment.
- Experience of managing projects and running simultaneous projects with competing deadlines.
- Strong personal and operational organisational skills, able to manage multiple complex activities running in parallel.
- Strong written and verbal communication skills, able to convey and articulate ideas to a wide variety of audiences.
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle
Health and wellbeing rewards that can be tailored to support you and your family
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
ABOUT THE TEAM
Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.
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Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion