Client Support Coordinator

JOB DESCRIPTION

Location: Bristol (Hybrid)
In this position, you'll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

The Gilts and Structured Products Team supports a range of high-profile clients, including HM Treasury, managing Corporate Actions, Payments, Tax Processes and day-to-day correspondence across a varied workload. With 23 active clients, the role offers broad exposure across the business, the chance to build strong internal and external relationships, and a solid grounding in a specialist area. It's a fast paced and diverse position where no two days are the same.

You'll have the opportunity to learn on the job, develop expertise in a niche part of the organisation, and make a meaningful impact while progressing your career.

A role you will love

This role sits within a highly collaborative and detail driven environment, where you'll help the team meet agreed quality standards and service levels for HM Treasury and other clients. You'll work closely with Client Managers, internal stakeholders and external agents, often communicating directly with HM Treasury, to ensure accurate, timely processing, smooth issue resolution and excellent client outcomes. It's a varied position with opportunities to deepen your expertise in a specialist function, learn on the job and contribute to a supportive and experienced team.

Key responsibilities include:

• BAU processing and client support, including issuing and cancelling Gilt Stocks, processing sales and purchases, managing Special Operations, preparing scheduled payments, and handling tax enquiries and reissues
• Operational correspondence and relationship management, responding to a wide range of security holder enquiries and preparing updates for HM Treasury and other stakeholders
• Corporate actions and reconciliations, supporting payment processes and assisting with activities such as the 6 monthly Payover cycle
• Work allocation and team support, prioritising daily tasks, maintaining shared work queues, and contributing to continuous improvement and upskilling across the team

What will you bring to the role?

This role requires someone with strong attention to detail, effective communication skills and the ability to work both independently and collaboratively in a small, supportive team. You'll need to be confident using Microsoft 365, adaptable to changing priorities and proactive in taking on new tasks. Experience in financial services or related processes is beneficial, alongside the ability to work through technical and non technical problems and a desire to learn within a niche specialist area.

Key skills and attributes include:

• Strong attention to detail, demonstrated clearly on your CV
• Confident use of Microsoft 365, including basic Excel skills
• Ability to work independently and as part of a small team
• Flexibility and comfort adapting to shifting priorities
• Clear and confident communication skills across phone, email and written formats
• Proactive, reliable approach with a willingness to learn and take on new tasks

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle

Health and wellbeing rewards that can be tailored to support you and your family

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

We're unable to offer UK visa sponsorship for this role, so we're looking for candidates who have the legal right to work in the United Kingdom.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

ABOUT THE TEAM

Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.

Client-provided location(s): Bristol, United Kingdom

Job ID: Computershare-11070

Employment Type: FULL_TIME

Posted: 2026-03-31T19:00:05