Business Analyst (with Data)

JOB DESCRIPTION

Locations: Edinburgh or Bristol (Hybrid)

In this position, you'll be based in either the Edinburgh or Bristoloffice for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare's Product Innovation team looks to strategically drive the development, market launch, continual support, and improvement of Computershare's share plan products. Products include EquatePlus, our web-based platform and our associated EquateMobile App.

We provide business solutions, improvements and change management primarily for Computershare's share plans global business (across UK, Europe, Africa, Australia, Asia, Canada & US).

A role you will love

We are looking for an experienced Business Analyst (with Reporting) who has a background in reporting and analytics. You will work closely with the Product Manager and development Scrum team to deliver Insights, a data and reporting tool for clients. Insights is one of our key product initiatives and is a step-change in our offering to stay ahead of market needs.

You are passionate about using data to drive actions and are able to present your analysis to technical and non-technical audiences. You will have a strong track record of driving change in global organisations. You will be confident working in a fast-paced environment and able to overcome challenges quickly. You will be delivery focused with excellent stakeholder management skills and work effectively with the business, product, and technology teams.

• Work collaboratively within cross-functional teams, building relationships with internal and external stakeholders to elicit requirements & acceptance criteria to ensure the business objectives and product vision is being delivered.
• Understand complex issues, identify root causes, analyse options, develop recommendations, and deliver solutions which result in business growth.
• Develop requirements, break down business problems into epics, features and user stories and manage through change control.
• Produce high quality process flows.
• Present analysis and process reviews to stakeholder and project groups.
• Facilitate and manage workshops and meetings with business and technology.
• Identify risks and track through to resolution, utilise tools such as Jira to manage tasks, producing project status updates and ensuring issues and risks are communicated to stakeholders appropriately.
• Support business testing to ensure readiness for change (e.g. UAT, Training, documentation etc.)
• Implement process improvements and system deployments.

• Extensive experience as a business analyst, ideally in a global or financial services environment.
• Strong analytical and problem-solving skills.
• Experience working within an Agile environment.
• Product or project experience that shows your ability to deliver against a plan.
• Change Management - has a positive, pragmatic, and collaborative approach.
• Understands Cost / Benefit analysis and financial impact.