Business Analyst

JOB DESCRIPTION

Location: Bristol, Edinburgh, Zurich (Hybrid)

In this position, you'll be based in the Bristol/Edinburgh/ Zurich office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

You'll thrive in a fast-paced environment, working closely with business, product, and technology teams to deliver meaningful change. The role spans people, process, and technology, offering exposure to multiple workstreams and initiatives. You'll contribute to strategic projects that make a real impact. Along the way, you'll grow your skills, expand your knowledge, and unlock your full potential.

A role you'll love

This is a role where you can truly make an impact. As a Business Analyst, you'll work with a high degree of ownership, either independently or alongside Product and Project Managers on meaningful strategic initiatives, from software development to process improvement delivered through our demand management channel. You'll be part of a global, collaborative team supporting a diverse portfolio of products, giving you the chance to sharpen your existing skills while continuously expanding your expertise. Most importantly, you'll play a key role in shaping our products to align with our organisational strategy, turning big ideas and vision into tangible, real-world outcomes.

Key accountabilities:

• Analyse complex business challenges to uncover root causes and define clear, value-driven solutions
• Collaborate across cross-functional teams and stakeholders to elicit, refine and manage requirements and acceptance criteria
• Produce clear, high-quality documentation including business requirements, process flows and change impacts
• Facilitate workshops, meetings and presentations to drive alignment and informed decision-making
• Identify and manage risks, support testing and readiness activities, and ensure successful change adoption
• Contribute as a Product Owner within Agile teams, supporting continuous improvement and system delivery

• Demonstrated experience as a Business Analyst, applying a wide range of analysis tools and techniques in global environments.
• Strong domain knowledge across asset servicing, equity compensation, cash and securities movements, reconciliations, and regulated settings.
• Proven delivery of system and process changes to meet legal, compliance, regulatory, and books-and-records requirements.
• Skilled in stakeholder management, workshop facilitation, and eliciting clear, actionable requirements.
• Expertise in process mapping, improvement, documentation, and analysing complex problems to identify root causes.
• Strong communicator with a solid understanding of technical systems, Agile methodologies, and the software development lifecycle.