Automation Engineer
7 days ago• Edinburgh, United Kingdom
JOB DESCRIPTION
Location: Edinburgh, Hybrid.
In this position, you'll be based in the Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
As our ServiceNow Automation Engineer you will deliver the optimisation of existing and transition of new services into Computershare Technology Services Engineering department (CTO). You'll be encouraged to bring new ideas, changes and drive the technology and team forward.
We've listed below why we think this role stands out and why this is such a great team to join!
- Our leadership team are invested in developing and training our employees, so you will have the opportunity to carry on learning and developing in your role.
- You will be working within a supportive department, where the teams are focused on being the best.
- We're a global organisation; you'll be exposed to the wider business and opportunities to work in a global capacity.
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This role will be a 12-month fixed term contract.
Interested? Keep on reading to find out a bit more about what you'll be doing, and the type of person that we're looking for.
A role you will love
This is an exciting opportunity for you to contribute to discussions, generate new ideas and deliver value early and often throughout the process. You'll be able to share your knowledge with other members of the build team to help meet sprint goals.
Other key responsibilities:
- In-Depth cross-tool understanding of ServiceNow such as flow designer, user interface (UI), client scripts, business rules, or similar PaaS/SaaS toolsets.
- Demonstrable and transferable knowledge of web technologies such as XML, HTML, Web Services, Java Script
- Passion and energy to work in an IT operations environment in an always-up, always-available service
- Experience of working within rapid deployment environments utilising Agile (particularly SCRUM methodology) or DevOPS software development
- Knowledge of current trends and best practices within the IT industry
- Troubleshooting and problem resolution practices and processes
What will you bring to the role?
We're looking for an enthusiastic, driven and passionate individual with meticulous attention to detail. You will have a good understanding of supporting tools and technologies such as LDAP, SSO and Identity Management, Automated Testing Frameworks.
You will also have excellent oral and written skills with the ability to confidently engage with both, internal and external stakeholders
Some other key skills that you'll have:
- Strong foundational knowledge of the ServiceNow platform
- Understanding/experience with Configuration Management, working knowledge of CMDB and configuration.
- Experience with the CSM/ITOM/GRC Modules within ServiceNow
- Understanding of SaaS/PaaS platforms
- Logical thinking and problemsolving ability
- Some coding fundamentals (e.g., Java)
- Experience with agile methodologies
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle
Health and wellbeing rewards that can be tailored to support you and your family
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
Client-provided location(s): Edinburgh, United Kingdom
Job ID: Computershare-11026
Employment Type: FULL_TIME
Posted: 2026-02-28T18:39:58
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion