Adjudicator
JOB DESCRIPTION
Location: Bristol (Hybrid)
In this position, you'll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
The Deposit Protection Service (DPS), a division of Computershare, manages one of three Tenancy Deposit Protection Schemes across the UK. These government-approved schemes are designed to securely safeguard tenants' deposits in accordance with legal requirements throughout the duration of a tenancy. Learn more about The Deposit Protection Service here.
In this role, you'll play a vital part in protecting tenancy deposits and delivering fair, impartial decisions at the end of tenancies. We welcome applications from law graduates, qualified solicitors or barristers, and those with strong experience in dispute resolution or legal environments. It's also an excellent entry point for law graduates interested in alternative dispute resolution, with comprehensive training, access to over 60,000 learning resources, and ongoing support to help you develop and succeed.
We're excited to announce that we have some great opportunities available, a permanent role and a 12-month fixed-term contract. If you're interested, please apply, we'd love to hear from you.
A role you will love
As an Adjudicator, you'll work to strict deadlines while delivering clear, well reasoned adjudication decisions. You'll collaborate closely with colleagues across the department, supporting continuous improvement and contributing to projects as needed.
Some of your key responsibilities will include:
- You'll handle adjudications for disputes referred to DPS/LPS Scotland adjudicators
- You'll resolve disputes between landlords and tenants and draft adjudication judgements for The Deposit Protection Service/LPS Scotland
- You'll liaise with Dispute Resolution Case Handlers and other key individuals within DPS/LPS Scotland
- You'll assist the Head of Dispute Resolution, Lead Adjudicator, and Senior Adjudicators with various tasks as requested
Salary
The salary for this role is up to £42,000, depending on your experience. Candidates must live within an hour's commute of our Bristol office (BS13 8AE).
What will you bring to the role?
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You'll review substantial and often complex information, identifying the core issues to deliver clear, balanced decisions. Strong analytical, investigative, and decision making skills are essential, along with excellent attention to detail and the ability to work independently. You'll also need confident communication skills, commercial awareness, and the ability to work effectively under time pressure.
Other key skills required for the role include:
- Recognised law qualification (LLB, LPC, CILEX), or extensive experience in the lettings industry and qualified to degree level
- Ability to act honestly and responsibly while adhering to professional standards
- Skill in prioritising customer needs and treating them fairly
- A working knowledge of Housing Law and dispute resolution (desirable)
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle
Health and wellbeing rewards that can be tailored to support you and your family
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub
We're unable to offer UK visa sponsorship for this role, so we're looking for candidates who have the legal right to work in the United Kingdom.
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
ABOUT THE TEAM
As a leading third-party mortgage service provider we work with lenders, administering and supporting millions of borrower requirements through their home ownership journey. We process, underwrite, and close new loans during the origination process as well as handling payments and day-to-day administrative tasks; working in Loan Services brings many different career opportunities.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion